IT Operations Manager

3 weeks ago


Petaling Jaya, Malaysia amIT Global solutions sdn bhd Full time

Job Scope

Work closely with Head of Operations in day to day management activities and IT operationsLead and drive multi-disciplinary IT teams to deliver positive outcome on initiatives and operational activitiesInfluence the project team and stakeholders as well as to provide support to assure initiatives able to attain its objectives and to raise issue/risk where delivery is at risk or progress is un-satisfactoryPro-actively work with Head Operations and the team on Infrastructure Tech Refresh activities.Pro-actively identify improvement opportunities either in process, solution and propose improvement plan based on the IT Outsourcing Contract with the clientResponsible for getting services delivered to clientsEnsure SLAs are met based on the IT Outsourcing Contract with the clientMonitor and report on service performance and discuss the results with the clientPrepare Service Improvement Plan if needed for operational improvementsKeeping clients satisfied with the company's services through managing projects, fixing any reliability issues with the team and managing client expectationsEnsure that the delivery processes are efficient and cost effective and streamline them if necessaryContribute to remediation plan and continuous improvement of the service deliveryDrive Audit compliance activities to ensure audit requirement are met.Overseeing teams deployment activities for monitoring, maintenance, and support of enterprise IT solutions including current and future systemsKeep up-to-date with the most recent technologies and advising on what new technological solutions and their implementation will meet business and systems requirementsEnsure confidentiality and reliability of corporate data, proprietary information, and intellectual propertyManage external vendors performance and service delivery (consultant/consulting company and hardware support vendors) POSITION DESCRIPTION - IT Operation Manager - 2 -Lead, train, guide, coach, motivate, monitor and appraise departmental staff to develop and maintain a dynamic and accountable team.Make recommendations for improving controls and practices to reduce risks related to information security with Head of OperationsParticipate in review and analysis of security products and services and make recommendations based on policies, ISO/IEC 27001 and security best practicesAddress audit findings and analysis of cybersecurity incident with the team and Head of OperationsParticipate in Incident Management, Major Incident, Change Management & Problem Management activities.

Job Requirement

Minimum Experience: 10 Years in Information Technology environments

Specific Race

NA

Additional Notes

Typically has minimum of 5 years of IT delivery and client experience in a structured project management culture environment. Familiarity with multiple types of domains, Linux and Windows servers and associated operating systems and Data Center resources provisioning and experience with network infrastructure technologies.

**Job Types**: Full-time, Permanent

Pay: RM10,000.00 - RM14,000.00 per month

Supplemental pay types:

- Performance bonus


  • Operations Executive

    1 month ago


    Petaling Jaya, Malaysia Lean IT Consultants Sdn Bhd Full time

    **Requirements**: - Possess at least Bachelor's Degree in Business Administration, Operations Management, or equivalent. - Minimum 2 years of working experience in operations management, ideally in the training or education sector. - Knowledge of training approaches and industry trends is an advantage. - Excellent time management and organizing skills. -...

  • Operations Executive

    2 weeks ago


    Petaling Jaya, Malaysia Lean IT Consultants Sdn Bhd Full time

    **Requirements**: - Possess at least Bachelor's Degree in Business Administration, Operations Management, or equivalent. - Minimum 2 years of working experience in operations management, ideally in the training or education sector. - Knowledge of training approaches and industry trends is an advantage. - Excellent time management and organizing skills. -...


  • Petaling Jaya, Malaysia A5-DB OPERATIONS (M) BERHAD Full time

    **Job Description**: **Get to know our Digital Bank Team**: Grab is leading a consortium for Digital Bank license and build a bank with the right foundation - using data, technology and trust to solve problems and serve customers. We have big dreams to unlock and financial inclusion for people in our region is just one. If you have what it takes, help build...

  • Platform Operations

    3 days ago


    Petaling Jaya, Malaysia IT Business Solutions Sdn Bhd Full time

    **Platform Operations** Mandatory Requirements: - **Web Application or Mobile Application support**: - **Experience in Cloud is added advantage.** **Responsibilities** - Operational Monitoring: - Develop and implement comprehensive monitoring strategies and tools to ensure the uptime and stability of key platforms and systems. - Track performance...


  • Petaling Jaya, Malaysia A5-DB OPERATIONS (M) BERHAD Full time

    **Job Description**: **The day-to-day activities**: - Lead, plan, develop and execute the business strategies to drive deposit balance and customer acquisition. Grow the bank’s market share from deposit portfolio and maximise the deposit portfolio profitability through CVP enhancement for different customer segmentation and needs. Work closely with...

  • Sales Manager

    3 weeks ago


    Petaling Jaya, Malaysia IT Consulting Company Full time

    Responsibilities: - Lead, direct and control assigned sales & marketing functions to ensure policies, procedures, strategies and activities meet the organization's short and long-term business objectives. - Negotiate terms of sales with clients that will maximize the organization's business interests. - Lead, direct, evaluate and develop the sales team to...


  • Petaling Jaya, Malaysia A5-DB OPERATIONS (M) BERHAD Full time

    **Job Description**: **Get to know our Digital Bank Team**: Grab is leading a consortium for Digital Bank license and build a bank with the right foundation - using data, technology and trust to solve problems and serve customers. We have big dreams to unlock and financial inclusion for people in our region is just one. If you have what it takes, help build...


  • Petaling Jaya, Malaysia A5-DB OPERATIONS (M) BERHAD Full time

    **Job Description**: **Get to know our Digital Bank Team**: Grab is leading a consortium for Digital Bank license and build a bank with the right foundation - using data, technology and trust to solve problems and serve customers. We have big dreams to unlock and financial inclusion for people in our region is just one. If you have what it takes, help build...

  • Itsm Manager

    4 days ago


    Petaling Jaya, Malaysia JMA Global IT Solutions Sdn. Bhd Full time

    Workplace Tower **Position : Client Delivery Manager - EUC** **Responsibilities**: - Leads a team of operations/technical services professionals accountable for all aspects of inbound customer service, including multi-platform, multi-software package technical support, problem identification, and resolution. - Coordinates, controls, and supervises client...

  • Operation Manager

    1 week ago


    Petaling Jaya, Malaysia Aptronix Sdn Bhd Full time

    **Job Overview**: We’re seeking experienced Operation Manager to focus on the **Strategic Growth** of the organization and ensure that daily operations are align with organizational goals. They must possess strong leadership, organizational, and analytical skills to oversee the diverse aspects of an engineering company's operations...

  • Sales Manager

    2 months ago


    Petaling Jaya, Malaysia IT Consulting Company Full time

    Responsibilities: - Lead, direct and control assigned sales & marketing functions to ensure policies, procedures, strategies and activities meet the organization's short and long-term business objectives. - Negotiate terms of sales with clients that will maximize the organization's business interests. - Lead, direct, evaluate and develop the sales team to...

  • Operations Manager

    1 week ago


    Petaling Jaya, Malaysia New Toyo International Holdings Ltd Full time

    Develop and implement operational policies and procedures to optimize efficiency and productivity. - Supervise and coordinate daily activities of the operations team to meet company goals and objectives. - Monitor inventory levels, procurement, and supply chain management to maintain adequate stock levels and minimize costs. - Collaborate with senior...


  • Petaling Jaya, Malaysia A5-DB OPERATIONS (M) BERHAD Full time

    **Job Description**: **Get to know the Team**: Grab is leading a consortium for Digital Bank license and to build a bank with the right foundation - using data, technology and trust to solve problems and serve customers. We have big dreams to unlock and financial inclusion for people in our region is just one. If you have what it takes, help build our new...

  • Operations Manager

    3 weeks ago


    Petaling Jaya, Malaysia Hong Leong Bank Full time

    If you are looking to excel and make a difference, take a closer look at us Overview: The Operations Manager will supervise the day-to-day operations of infrastructure teams within the Malaysian bank. This role involves managing Business-As-Usual (BAU) matters, incidents, patching, and various projects. Key Responsibilities: - Oversee day-to-day operations...

  • Sales Account Manager

    3 weeks ago


    Petaling Jaya, Malaysia IT Consulting Company Full time

    Duties: - Ensure maintenance/support contracts, system operations, Extension and modernisation project and spare parts sales to meet and exceed given sales targets. - Develop and maintain strong business relationships with new customers. - Maintain good relationship with installed base customers and to constantly explore further CS business opportunities...

  • Operations Manager

    3 days ago


    Petaling Jaya, Malaysia OOO Interactive Full time

    **OOO Interactive** - **Operation Manager**_ - ONSITE /_ - OPS/_ - IMMEDIATE HIRING_ **About Us** OOO Interactive is a hub where art and technology converge to create groundbreaking experiences. With our expertise in IP Character Creation, Web Design, and 3D Animation, we strive to not just participate in the industry, but also challenge and lead the way...

  • Project Manager

    2 weeks ago


    Petaling Jaya, Malaysia Total IT Global Full time

    **Roles & responsibilities**: **Manage project execution and delivery, projects include**: - Tech Core Digital Workplace, Connectivity, HW/SW products - EoL of Core Tech products - Other Tech products, such as Clouds, Security etc. - Retail, Warehouse, LO and Workplaces - Run projects in line with the product domain priorities and governance. - Utilizes the...


  • Petaling Jaya, Malaysia JMA Global IT Solutions Sdn. Bhd Full time

    Position : Client Delivery Manager - EUC **Responsibilities**: - Leads a team of operations/technical services professionals accountable for all aspects of inbound customer service, including multi-platform, multi-software package technical support, problem identification, and resolution. - Coordinates, controls, and supervises client service activities to...

  • Operations Manager

    4 days ago


    Petaling Jaya, Malaysia Sim Leisure Escape Sdn Bhd Full time

    **Job scope** - Provide strategic direction and leadership to the operational teams, ensuring adherence to Escape’s operational standards and guidelines. - Guarantee the delivery of exceptional guest experience through continuous improvement initiatives, staff training, and service excellence programs. - Collaborate with various departments, including...


  • Subang Jaya, Malaysia IT Business Solutions Sdn Bhd Full time

    Office location: CD Hub (Subang High Tech) - Contract Duration: 12 months - Salary: RM2,500 per month - Commission: - Order Management (individual commission can be up till RM,2500 per month) **Fibre Operation Support (Order Management) - 3 Vacancies** **Responsibilities**: - Secure customer appointment & liase with partners closely to secure...