L2 Technical Writer

2 weeks ago


Kuala Lumpur, Malaysia Agensi Pekerjaan HCR Malaysia Sdn. Bhd. Full time

**Responsibilities**:
Responsibilities include, but are not limited to:

- Conduct an audience and task needs analysis for documentation, focusing on what the various audiences need to be able to do and know. The audiences range from end-user customers to service personnel.
- Research and gather technical information.
- Become a user advocate for the products you document.
- Collaborate with engineers and other technical specialists to translate their knowledge into clear and straightforward documentation.
- Deliver technical documentation for the products and related technology to product's employees, service partners, and customers. Example deliverables include installation instructions, maintenance and troubleshooting tasks, online help, user tasks, and release notes.
- Partner with instructional designers to develop overall training and documentation solutions.
- Test whether users understand newly developed material.
- Check out our Documentation Portal to see examples of the type of work you’ll be responsible for. You’ll be making a difference for Quantum and our customers with your work to create and evolve content like this

**Required Skills and/or Experience**:

- Relevant experience of **3 years or more.**
- A higher education and a **strong interest in writing and technology**. Technically literate with an interest in continually learning about new technologies.
- **Excellent written and verbal English communication skills with impeccable grammar and attention to detail.**
- Ability to write **compelling and engaging copy.**
- Time management and organization skills.
- Experience with tools such as **Madcap Flare, FrameMaker, Illustrator, Photoshop, Adobe Acrobat, Jira, Microsoft Office, and content management/source control tools such as Subversion and GitLab.**
- Experience using **CSS, HTML, single-sourcing, and online help/documentation outputs.**
- You enjoy working with other people and delivering features as a team. When a team is at risk of missing a deadline or commitment, you’ll help (and you will receive help), even if it means stepping out of your comfort zone.
- You appreciate getting open feedback from your peers.
- You enjoy working with people from other cultures and time zones.
- You like working in an environment that appreciates humor, fun, and off-work activities.

**Job Type**: Permanent

**Salary**: RM6,000.00 - RM8,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Madcap flare: 2 years (preferred)
- FrameMaker: 3 years (preferred)
- CSS/HTML: 3 years (preferred)
- Jira: 3 years (preferred)
- Agile: 3 years (preferred)


  • Technical Writer

    3 weeks ago


    Kuala Lumpur, Malaysia Agensi Pekerjaan Great Pyramid Sdn Bhd Full time

    About the job Content Writer As a content writer, you will play a pivotal role in creating user documentation for our software solution. Your expertise in delivering quality documentation, on how to use new systems, processes or automation is critical to the success of projects. This role includes but is not limited to the following: **TASKS** -...

  • Technical Writer

    2 weeks ago


    Kuala Lumpur, Malaysia OFISGATE SDN BHD Full time

    This is a full-time on-site role in Sungai Besi, Kuala Lumpur for a Technical Writer. The Technical Writer will be responsible for researching, preparing, and editing technical documents. **Responsibilities**: - Communicate technical information clearly, concisely, and accurately in correct English and Bahasa Malaysia in a manner appropriate to the...

  • Technical Writer

    3 weeks ago


    Kuala Lumpur, Malaysia Premium Technology, Inc. Full time

    We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products. You will join a team of talented tech writers who work collaboratively with developers, quality engineers, product managers, and usability experts to make our products easier to use. **Responsibilities** - Work with internal...

  • Technical Writer

    1 day ago


    Kuala Kubu Baharu, Selangor, Malaysia Hiredly X Full time

    This job is for a Technical Writer to update and simplify technical documents for different users. You might like this job because it involves collaborating with various teams and improving documentation processes.Our client is seeking a talented Technical Writer to join our team to review and update documentation for our existing...

  • Technical Writer

    2 weeks ago


    Kuala Lumpur, Malaysia Nextlabs (Malaysia) Sdn Bhd Full time

    **Position: Technical writer** **Location: Malaysia** NextLabs® is the leading provider of policy-driven information risk management (IRM) software for large enterprises, provides an exciting opportunity for Technical Writers to join hands with highly talented product development teams in producing documentation for the next generation data protection and...

  • Technical Writer

    2 weeks ago


    Kuala Lumpur, Malaysia Nextlabs (Malaysia) Sdn Bhd Full time

    **Position: Technical writer** **Location: Malaysia** NextLabs® is the leading provider of policy-driven information risk management (IRM) software for large enterprises, provides an exciting opportunity for Technical Writers to join hands with highly talented product development teams in producing documentation for the next generation data protection and...

  • Technical Writer

    1 day ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Promapp Full time

    At Nintex, we are transforming the way people work, everywhere.As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital...

  • Technical Writer

    1 day ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Nintex Full time

    About Nintex:At Nintex, we are transforming the way people work, everywhere. As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their...

  • Technical Writer

    1 day ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Ant International Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Ant InternationalRecruiter @ Ant International | Talent Acquisition SpecialistAnt International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of...

  • Technical Writer

    1 day ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Astek Full time

    Astek Federal Territory of Kuala Lumpur, MalaysiaTechnical WriterAstek Federal Territory of Kuala Lumpur, MalaysiaWe are seeking a talented and skilled Technical Writer / Knowledge Specialist to join our team in Kuala Lumpur, Malaysia.In this role, you will help to enhance and maintain user-centered content that drives the adoption and usage of Swift's...

  • Technical Writer

    2 weeks ago


    Kuala Lumpur, Malaysia Verinon Technology Solutions Sdn Bhd Full time

    Prepare, review, revise, and maintain technical documents, including Service Request Work Order, Labour and Pricing Catalogues. - Gather and analyse technical and product information from various sources to document new or changing product functionality, labour effort and infrastructure costing. - Write, format, edit, review, and proof procedural and...

  • Technical Writer

    1 day ago


    Kuala Lumpur, Kuala Lumpur, Malaysia LiveIn Full time

    Job Summary:The Technical Writer & Product Trainer is responsible for creating comprehensive technical documentation and delivering effective training programs for property management software. This dual role ensures that both internal teams and external clients are well-informed and proficient in using the software, enhancing overall user experience and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full time

    Technical Content Writer - Operations, MY MarketplaceShopee Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaJoin to apply for the Technical Content Writer - Operations, MY Marketplace role at ShopeeArticle Creation and Establishment: Work with Shopee's functional teams to create and establish new articles. Ensure 100% article establishment in dual...

  • Technical Writer

    3 weeks ago


    Kuala Lumpur, Malaysia NEXTLABS (MALAYSIA) SDN BHD Full time

    NextLabs is looking for a Technical Writer to produce impactful documentation for our award-winning Information Risk Management products. You will be responsible for communicating the function, use, and value of our products to administrators, end-users, developers, system integrators, and IT architects. Join a rapidly growing company that delivers solutions...

  • IT Technical Writer

    3 weeks ago


    Kuala Lumpur, Malaysia Maxvec Sdn Bhd Full time

    **JOB RESPONSIBILITIES**: - Work with team of engineers and programmers to obtain an in-depth understanding of the product and the documentation requirements; - Communicate with end-user to determine the needs and requirements; - Work with sales and marketing colleagues to ensure that the finished documentation meets product requirements; - Produce...

  • IT Technical Writer

    2 weeks ago


    Kuala Lumpur, Malaysia Maxvec Sdn Bhd Full time

    **JOB RESPONSIBILITIES**: - Work with team of engineers and programmers to obtain an in-depth understanding of the product and the documentation requirements; - Communicate with end-user to determine the needs and requirements; - Work with sales and marketing colleagues to ensure that the finished documentation meets product requirements; - Produce...

  • IT Technical Writer

    1 week ago


    Kuala Lumpur, Malaysia YHCM SDN BHD Full time

    **JOB RESPONSIBILITIES**: - Work with team of engineers and programmers to obtain an in-depth understanding of the product and the documentation requirements; - Communicate with end-user to determine the needs and requirements; - Work with sales and marketing colleagues to ensure that the finished documentation meets product requirements; - Produce...


  • Kuala Lumpur, Kuala Lumpur, Malaysia AwePlus - People, Process, Technology Full time

    AwePlus Cx Transformation Sdn Bhd is working with a global legal technology application firm seeking technical writers with at least 2 years of experience in technical writing and/or academic writing to serve our global clients' needs in preparing their application materials for the US audience.Strong sensitivity in grammar, sentence structure, and formal...

  • Software Engineer L2

    19 hours ago


    Kuala Lumpur, Kuala Lumpur, Malaysia 57 Codebox Full time

    Join Us as a Software Engineer L2Are you ready to advance your career in software development? At 57codebox, we are looking for a Software Engineer L2 to join our team of innovators and problem-solvers. You'll have the opportunity to work with cutting-edge technologies, tackle exciting challenges, and contribute to impactful projects that drive real-world...

  • Technical Writer

    1 day ago


    Kuala Kubu Baharu, Selangor, Malaysia Joget, Inc. Full time

    This job is all about creating easy-to-understand guides for software products from the comfort of your home. You might like this job because you get to collaborate with tech experts and help people navigate complex information effortlesslyResponsibilitiesDevelop clear and concise technical documentation for IT software products and services including user...