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2 months ago
Department Operations- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Monitor the progress of renovation and reinstatement projects, ensuring they are on schedule and meet quality standards.
- Assist in the preparation and review of Bills of Quantities (BQ) for renovation projects.
- Coordinate with internal stakeholders to identify project requirements, goals, and objectives.
- Collaborate with the mobile repair team to address urgent repair issues and on-site improvements.
- Assist in developing and implementing plans to improve the efficiency and effectiveness of renovation processes.
- Coordinate and liaise with vendors, suppliers, and contractors to ensure timely and quality services are provided.
- Conduct site visits and inspections to verify the quality of work and adherence to safety standards.
- Ensure compliance with health and safety regulations in all renovation and repair activities.
**Requirements**:
- Bachelor's degree in Engineering field (preferably in electrical or mechanical engineering)
- Minimum of 2 years of experience in electrical works or relevant renovation/maintenance/project management roles.
- Strong knowledge of renovation processes and BQ preparation
- Excellent vendor and stakeholder management skills
- Ability to manage multiple tasks and projects in a fast-paced environment
- Strong communication and organizational skills
- Problem-solving skills and attention to detail
- Ability to work as part of a team and independently
- Proficiency in project management software and tools is a plus
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