Trg Supervisor Asia

6 months ago


Kuala Lumpur, Malaysia Ria Financial Services Full time

TRG SUPERVISOR ASIA

**Responsibilities**
- Manage a team of TRG analysists. Organize schedules and assign tasks making sure the department necessities are always covered.
- Master the existing real time compliance controls for all jurisdictions (Customer/beneficiary/transaction/corridor/country thresholds, filters and restrictions); all the existing processes and procedures and have the capacity to implement new and efficient procedures to reduce the teams workload.
- Report to the Malaysia and Asia Compliance Officer any issues or gaps identified on the existing compliance controls, as well as having the initiative to provide possible strategies to control and mitigate risks.
- Make sure the team works up to standards. Monitor and maintain close and continuous communication with the Quality Assurance representative; making sure the assessment of the team members work is accurate, following the implemented procedures and assuring the team learns from their errors and improves over time.
- Provide continues training to the team so they improve their overall compliance knowledge; they improve on how to manage difficult agent and customers; they master how to interview suspicious customers without scaring them away and avoiding tipping off; they improve on how to identify suspicious patterns in customers profiles, require the necessary and correct supporting documents to take a well measured decision and help them identify when a case must be reported as suspicious or not.
- Monitor the Quality Assurance representative testing of regulatory filters and sanction list screening. Immediately report to the Malaysia and Asia Compliance Officer if issues are identified during testing.
- Balance the team management with reviewing transactions when required in order to reduce the backlog of transaction.
- Prepare department KPIs
- Work with all Compliance teams and any necessary departments to coordinate the operational aspects of any new project and any existing or new procedure to meet the company's regulatory obligations and daily activity.
- Assist all Compliance Officer of Asia Region during regulatory inspections, internal and external audits.
- Undertake any other duties and responsibilities assigned by management from time to time at management prerogative.

**Qualifications**

**COMPETENCIES**
- Emotional Intelligence: Able to read people and approach everyone in the correct manner; considering the conversation topic and the individual unique characteristics.
- Teamwork & Conflict Management: Strong team player. Will always put the team before his/her personal interests. Great capacity on conflict solving, keeping a professional approach and never allowing conflict to become personal.
- Communication & Influence: Excellent communications skills. Capable of communicating in a clear, straight and concise manner.
- Culture of Progress: Results driven. Problem-solver. Work doesn't end until the task is finished.
- Flexibility/Adaptability & Managing Change: Ability to effectively work in a fast-paced, energetic team environment. Able to adapt to different cultures, work environments and schedules.
- Analytical thinking and technology oriented: Strong analytical skills. Able to find the most efficient and productive solutions avoiding unnecessary procedures. He/she must feel very comfortable amongst technology and have the capacity to manage and improve many different systems.
- Stress Resilience: Used to work through short deadlines and under pressure. Doesn't allow stress to affect his/her performance, always finds a way to reduce or work around stress peeks.
- Initiative, Innovation & Risk taking/management: Not afraid to take initiative and present innovative ideas to help improve the company. Hard working person that doesn't have to be micromanaged to make sure he/she is giving 100%. Autodidact, with a curious mind and initiative to learn on his/her own.
- Organization and planning: An enthusiastic person whose main objective is to get things done always considering attention to detail a must. With high organizational skills essential for multitasking and team management. A smart, proactive and easy-going person who makes things seem easy when complex.

**SKILLS AND ABILITIES**
- Fluent in English, written and spoken (mandatory)
- Excellent communication skills, both written and spoken
- Microsoft Excel Advanced (mandatory) Clean and efficient working, pivot tables, dashboards, charts, multiple formulas, data analytics
- Microsoft 365 (Word, Outlook, Teams, OneDrive, OneNote, Power Point, Planner)
- Technology oriented, with the ability to learn many different programs naturally

**EDUCATION**

Bachelor's degree in law, business or a related field

**WORK EXPERIENCE**

At least 5 years of proven working experience in the financial or legal sector, with a minimum of 2 years in a compliance, risk management or fraud investigation position and responsible of a team of at least 5 people.

Job ID 300000164948172


  • Trg Supervisor Asia

    6 months ago


    Kuala Lumpur, Malaysia Ria Full time

    Manage a team of TRG analysists. Organize schedules and assign tasks making sure the department necessities are always covered. - Master the existing real time compliance controls for all jurisdictions (Customer/beneficiary/transaction/corridor/country thresholds, filters and restrictions); all the existing processes and procedures and have the capacity to...

  • Site Supervisor

    7 months ago


    Kuala Lumpur, Malaysia Multi Focus Enterprise SB Full time

    Construction general supervisors keep track of the proceedings of all stages in the building process. They coordinate the different teams, assign tasks, and resolve problems. Our company's goals is to meet customer satisfaction throughout our performance also to hand-over jobs on time and accordance. Other than that, meeting and enhanced quality works and...


  • Kuala Lumpur, Malaysia ADI Group Asia Full time

    **Job Description: Sales Supervisor (Luxury Retail)** - As a Sales Supervisor and role model to team members. - Key support to Boutique Manager on day-to-day boutique operations including staffing, scheduling, inventory, VM, logistic, etc. - Key support to Boutique Manager in people management, e.g, coaching and motivating team members. - Client development,...

  • Associate Designer

    6 months ago


    Kuala Lumpur, Malaysia Involve Asia Full time

    A Graphic Designer creative role at Involve Asia. He/She is responsible for day-to-day tasks integral to Graphic Design, producing creative and high-quality artwork in a timely effective manner. We are seeking a full-time Graphic Designer who wishes to learn and explore ways of creative communications to increase traffic on every online platform. You will...


  • Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

    We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...

  • Legal Manager

    6 months ago


    Kuala Lumpur, Malaysia TalentTag Asia Full time

    **Responsibilities** 1)Document Preparation ~Prepare legal documents for execution by the Company and/or customers of the department, subsidiaries and other departments. ~Drafting, reviewing, commenting and propose amendment for review and clearance by the Head of Department for execution by relevant parties. 2)Legal Advisory & Compliance ~Provide...


  • Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

    Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? _ - Do you want an open, supportive, and caring working environment?_ - Do you view your development needs seriously as we do?_ - If YES, then take your career to the #NextLevel with BASF!_ **Objectives of the Position** - A rewarding...

  • Team Leader/supervisor

    6 months ago


    Kuala Lumpur, Malaysia Vitality Boost Sdn Bhd Full time

    **BOOST JUICE BARS** **Industry**: Food & Beverage **Location**: Kuala Lumpur **Position**: Team Leader / Supervisor Boost Juice is South East Asia's largest juice and smoothie chain has expanded to over 200 stores. Boost is not just a smoothie & juice bar - it is an innovative retail concept based on great tasting products, the unique Boost Experience,...


  • Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

    Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? Do you want an open, supportive, and caring working environment? Do you view your development needs seriously as we do? If YES, then take your career to the #NextLevel with BASF ! **Objectives of the Position** - A rewarding internship...


  • Kuala Lumpur, Malaysia Prime Commerce Asia Full time

    **RESPONSIBILITIES**: - Be the Prime Commerce’s ambassador in Malaysia Market. - Create and build sustainable business pipelines with prospects and customers by providing them with a good service experience. This is a hunter role. - Be accountable to goals of qualified meetings, opportunities and revenue. - Achieve prospecting metrics, key performance...


  • Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

    Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? _ - Do you want an open, supportive, and caring working environment?_ - Do you view your development needs seriously as we do?_ - If YES, then take your career to the #NextLevel with BASF !_ **Do you want to work with passionate teams,...

  • Intern, Master Data

    7 months ago


    Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

    **Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?** **Do you want an open, supportive, and caring working environment?** **Do you view your development needs seriously as we do?** **If YES, then take your career to the #NextLevel with BASF !** The internship program is available all...

  • Restaurant Supervisor

    7 months ago


    Kuala Lumpur, Malaysia ASIA MEX CONCEPTS SDN BHD Full time

    1. In the absence of the Assistant Manager / Manager carry out the daily operation of the Restaurant ensuring effective communication of all required standards and procedures to all employees. 2. In conjunction with the Assistant Manager / Manager constantly monitor the quality and presentation of all food items, liaising with Executive/Sous Chef to ensure...

  • Restaurant Supervisor

    7 months ago


    Kuala Lumpur, Malaysia ASIA MEX CONCEPTS SDN BHD Full time

    1. In the absence of the Assistant Manager / Manager carry out the daily operation of the Restaurant ensuring effective communication of all required standards and procedures to all employees. 2. In conjunction with the Assistant Manager / Manager constantly monitor the quality and presentation of all food items, liaising with Executive/Sous Chef to ensure...


  • Kuala Lumpur, Malaysia Isentia Full time

    Isentia is the Asia-Pacific region's leading media intelligence company; empowering clients to understand their brand and reputation. Our clients are diverse, ranging from globally renowned brands right through to government bodies and not-for-profit organisations. Isentia is part of the Access Intelligence group. Access Intelligence is a tech innovator,...

  • Food Court Supervisor

    7 months ago


    Kuala Lumpur, Malaysia Lendlease Full time

    The Tun Razak Exchange is a development poised to be Malaysia’s new international business and financial district. At the heart of this urban transformation is The Exchange TRX, a city defining development designed to create the ultimate experiential environment, from retail to dining, entertainment and world class hotels. The Exchange TRX is a 17-acre...

  • Facilites Supervisor

    4 months ago


    Kuala Lumpur, Malaysia Lendlease Full time

    The Tun Razak Exchange is a development poised to be Malaysia’s new international business and financial district. At the heart of this urban transformation is The Exchange TRX, a city defining development designed to create the ultimate experiential environment, from retail to dining, entertainment and world class hotels. - The Exchange TRX is a 17-acre...

  • Restaurant Supervisor

    6 months ago


    Kuala Lumpur, Malaysia Agensi Pekerjaan AN Asia Sdn Bhd Full time

    Manage & oversee the entire restaurant operation - Ensure satisfactory level of customer services and cleanliness of outlets - Able to handle customer complain & feedback - To plan & develop guest loyalty programs - Manage & lead staff as well as hire new employees - Ensure the team members to all customers are welcomed with clear-greeting and well-guiding...

  • Restaurant Supervisor

    7 months ago


    Kuala Lumpur, Malaysia Agensi Pekerjaan AN Asia Sdn Bhd Full time

    Manage & oversee the entire restaurant operation - Ensure satisfactory level of customer services and cleanliness of outlets - Able to handle customer complain & feedback - To plan & develop guest loyalty programs - Manage & lead staff as well as hire new employees - Ensure the team members to all customers are welcomed with clear-greeting and well-guiding...

  • Restaurant Supervisor

    6 months ago


    Kuala Lumpur, Malaysia Agensi Pekerjaan AN Asia Sdn Bhd Full time

    Manage & oversee the entire restaurant operation - Ensure satisfactory level of customer services and cleanliness of outlets - Able to handle customer complain & feedback - To plan & develop guest loyalty programs - Manage & lead staff as well as hire new employees - Ensure the team members to all customers are welcomed with clear-greeting and well-guiding...