Customer Service Admin

4 months ago


Shah Alam, Malaysia GAINS Education Group Sdn Bhd Full time

Customer Service Responsibilities:

- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Submit documentation to immigration and other related authorities
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

- Diploma/degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Experience working with customer support.
- Have own transport

Pay: RM1,800.00 - RM2,500.00 per month

Schedule:

- Day shift

**Language**:

- English (preferred)


  • Customer Service

    4 months ago


    Shah Alam, Malaysia Worldtree Property Full time

    **Job Title: Customer Service & Admin Assistant - Worldtree Property** Location: Shah Alam Type: Full-time Working Hours: Mon to Fri 9am - 6pm Sat 9am - 1pm **Salary**: RM1,500 Monthly, (competitive compensation package) **Job Description**: Join our dynamic property team as a Cold Calling Agent and play a crucial role in expanding our market reach....


  • Shah Alam, Malaysia Polymorph Enterprise Full time

    Our Client is No.1 Fleet Management System brand in Taiwan that includes great service processes, software solutions, hardware, and cloud server, and they bring all these experiences here to help fleets in Malaysia become more efficient and productive. Our Client was established in 2004 in Taiwan and specializes in Fleet Management System. The business motto...


  • Shah Alam, Malaysia HLK (Chain-Store) Sdn. Bhd. Full time

    **Responsibilities: - ****: - To assist for all operational matters pertaining to CRM Department. - Handle stock and service set from all branches. - Inform & update customer for the service set status & readiness. - Assist CRM Executive compiling proof of non-conformance product to supplier. - Liaise closely with inter-department to ensure consistent high...

  • Admin Assistant

    4 months ago


    Shah Alam, Malaysia Rentokil Initial Full time

    We are looking for a motivated, dynamic Service Planner, also known as Admin Assistant & Customer Service (Fresh Grad.) 3 months Contract to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule. To help to achieve this, we will provide you with a...

  • Admin Assistant

    4 months ago


    Shah Alam, Malaysia Rentokil Initial Full time

    We are looking for a motivated, dynamic Service Planner, also known as Admin Assistant & Customer Service (Fresh Grad.) 3 months Contract to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule. To help to achieve this, we will provide you with a...

  • Admin Customer Service

    4 months ago


    Setia Alam, Malaysia W Resources Sdn Bhd Full time

    5.5 working days (Monday - Saturday) **Job Highlights** - Entiltled overtime. - SOSCO & EPF provided. - Career Progression. - Yearly increments & bonuses will be provided based on KPI. - Attractive benefit package such as traning and travelling. **Job description** **Customer Service Responsibilities: - ** - Reply to customer messages through online...


  • Shah Alam, Malaysia Recruit Express Service Sdn Bhd Full time

    Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic issues that they...


  • Shah Alam, Malaysia AG Staffing Malaysia Full time

    To be responsible for working with service team to prepare Quotation and Service Department relevant documents. - Coordinate with customer, provide information to answer enquiry about Spare Part & Services from customer - Timely prepare Quotation Request to Supplier/Factory base on Service Team or Customer inquiry. - Issue Purchase Order to Factory once...

  • Customer Service

    3 months ago


    Shah Alam, Malaysia Manufacturing Sdn BHd Full time

    **Customer Service Admin** Location : Sek 15 Shah Alam Working Days : 5days (Mon-Fri, 8.30am-5.30pm) Nature of Business :Established Manufacturing company in compressor Salary range -RM3500-4800 **Responsibilities**: Perform full customer service function. Attend to Pre-sales enquiry on product availability, lead time and prices. Process customer...

  • Admin Customer Service

    4 months ago


    Setia Alam, Malaysia Rosierra Global Sdn Bhd Full time

    List-ID: 103552374Today 15:30 **Job Description**: - Kami dari syarikat Rosierra Global Sdn Bhd merupakan syarikat bumiputera yang telah beroperasi sejak tahun 2017 lagi. Kami menjalankan pelbagai perniagaan secara online seperti produk kesihatan untuk wanita hamil dan wanita menyusukan anak, produk kecantikan dan pelbagai lagi. Kami sedang mencari calon...


  • Shah Alam, Malaysia Recruit Express Service Sdn Bhd Full time

    JOB DESCRIPTION: - Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic...


  • Shah Alam, Malaysia V-Series International Sdn Bhd Full time

    *Responsibilities:* Answering and responding to incoming lls, text - ssages, and emai from customers. - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem within time limits; expediting correction or adjustment; following up to...


  • Shah Alam, Malaysia Khind Malaysia Full time

    Service, Admin Executive is a key role responsible for providing essential administrative and operational support to ensure the smooth functioning of the organization. This position involves a combination of administrative tasks, customer service, and coordination with various departments. **Roles & Responsibilities**: - Assisting senior to manage daily...

  • Admin Assistant

    4 months ago


    Shah Alam, Malaysia Shyan Trading (M) Sdn Bhd Full time

    The job summary of Sales Admin is act to connect with the customer and Sales Executive by processing orders, keeping track of customer information and providing analysis to the Sales Manager. Sales Admin also perform after sale customer service and administrative duties for the department. - Process purchase order (PO) according to the deadline given by...

  • Admin Assistant

    3 months ago


    Shah Alam, Malaysia Shyan Trading (M) Sdn Bhd Full time

    The job summary of Sales Admin is act to connect with the customer and Sales Executive by processing orders, keeping track of customer information and providing analysis to the Sales Manager. Sales Admin also perform after sale customer service and administrative duties for the department. - Process purchase order (PO) according to the deadline given by...

  • Admin Customer Service

    4 months ago


    Shah Alam, Malaysia ARMILA GROUP SDN BHD Full time

    Responsibilities: - provide daily general administrative support to ensure the smooth running of day-to-day office and business operations activities - To attend to all customer fulfillments after-sales closed - Reply comment and enquiries from online platform like Tiktok, IG, FB etc. - Check for any complain, replacement and return parcel request by...


  • Shah Alam, Malaysia THE GADGET STALL ` Full time

    Internship Programme ! Please state **your date for internship** program in your resume Position available: - Customer Service - Admin - Business Admin Benefit: - Permanent Position - Reward / Bonus Work at : Bukit Jelutong Shah Alam **Job Type**: Internship Contract length: 3 months Pay: RM500.00 per month Schedule: - Monday to...

  • Customer Services

    3 months ago


    Shah Alam, Malaysia BARAKAH AUTO GLASS SDN BHD Full time

    Customer Service Responsibilities: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right...

  • Customer Service

    4 months ago


    Shah Alam, Malaysia Tasco Yusen Gold Cold Sdn Bhd Full time

    1. Manage and handle full spectrum of daily Customer Service duties 2. Responsible of daily manpower planning & tasks assigning for the Customer Service Department 3. Manage the performance of the Customer Service Department in performing their day-to-day operational activities, ensuring quality and timeliness. 4. Responsible of communicating with the...

  • Customer Service

    4 months ago


    Shah Alam, Malaysia ST Rosyam Mart Sdn Bhd - Shah Alam Full time

    **Customer service Job Responsibilities**: - Serves customers by helping them select products. - Drives sales through the engagement of customers, suggestive selling, and sharing product knowledge. - Greets and receives customers in a welcoming manner. - Responds to customers’ questions. - Directs customers by escorting them to racks and counters. -...