Delivery Coordinator Intern

1 week ago


Kuala Lumpur, Malaysia HappyFresh Full time

**What You'll Be Doing?**:

- Arrange and assign orders to Rangers, Riders, Drivers and Shoppers.
- Handle delivery slots for Fleet in order to achieve and maintain great customer experience.
- Handle enquiries from the fleet as well as customers.
- Ensure proper utilization, recording and tracking of cash-float.
- Monitor behaviour and actions of the fleet and carry out thorough reporting when problems and misdemeanours arise.
- Assist customer service team in monitoring and providing information regarding orders.
- Carry out any other duties that are requested by the Company from time to time.

**Who Are We Looking For?**:

- Currently pursuing or recently finished a Diploma/Bachelor/Master
- Well organized, able to multi-task, and work in a fast-paced environment
- Good attitude, fast learner and aim for the best customer service and operational excellence
- Fluent in English and Malay (written & spoken)
- Have great interpersonal and communication skills
- Strong attention to detail & high level of accuracy in work produced
- Flexible to travel to locations as required of the job
- Available full time for at least 6 months (longer internship preferred)
- Start ASAP

**Perks & Culture**:

- Monthly allowance
- Strategic office location: Bangsar
- Free flow of snacks in the pantry
- Fun, friendly, young and dynamic colleagues
- Multi-cultural environment
- Smart casual attire everyday
- Employee Purchase Privilege: affordable grocery shopping and delivery for HappyFreshers


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