Operation Manager

1 day ago


Cheras, Malaysia GADGETS WORLD 666 Full time

Retail operations managers are in charge of the activities at two or more retail establishments that sell physical goods.
- Their job description entails directing the daily operations of a retail chain in order to maximize profit and minimize costs.
- Retail operations managers in performing their duties, ensure proper staffing at all stores under their management.
- They provide training to employees to enhance their job performance and retention.
- Also, retail managers carry out assessments to estimate the requirements of each retail store in order to facilitate provision of needed resources.
- As part of their responsibilities, retail operations managers conduct inventory analysis to determine optimal stock levels.
- They are able to determine the quantity of products or brand that should be supplied to various stores using sales figures.
- They also visit retail locations to evaluate sales performance and customer satisfaction level.
- Retail operations managers oversee the merchandising of products across retail outlets.
- They usually liaise with store managers to set up a visually appealing layout for store merchandise.
- As part of their work description, retail operation managers review sales records to ensure set financial objectives are met.
- They analyze operational expenses and cost of inventory to identify losses and develop strategy for increased profits.
- They also communicate with store managers to update them on recent developments, such as price change.
- In fulfilling their role, retail operations managers address and resolve customer complaints.
- They set sales targets and implement action plans for achieving set objectives.
- They also oversee the preparation and distribution of promotion materials and flyers.
- Retail operations managers monitor the operations of the customer service unit of retail outlets to ensure their services meet and exceed the expectation of customers.
- They may proffer recommendations on suitable ways to optimize space at stores during events such as discount sales.

**Salary**: RM4,000.00 - RM5,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Night shift
- Weekend jobs

Supplemental pay types:

- Performance bonus

COVID-19 considerations:
All customers are required to wear face mask.

Ability to commute/relocate:

- Cheras: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma/Advanced Diploma (required)

**Experience**:

- Retail management: 2 years (preferred)
- Retail sales: 1 year (preferred)
- Management: 1 year (preferred)

License/Certification:

- driving license (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (required)


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