Information Assistant
2 weeks ago
**Date**:7 Feb 2024
**Location**: Bayan Lepas, 07, MY, 11900
**Company**:Malaysia Airports Holdings Berhad
**POSITION GENERAL SUMMARY**
To assist public; agencies and airport users in the flight operations; movements and other related information via various facilities provided.
**ESSENTIAL POSITION FUNCTIONS**
- Assist the Information Supervisor in providing service to customer
- Ensure quality services as a professional front-liner
- Ensure the announcement are clear and precise
- Get latest and accurate information on flight data
- Provide customers with latest and accurate information on flight information
- Ensure abandoned calls are less than 15%
- Carry out any directives given by airport higher authority
- Any other duties as directed by the superior
**Key Challenges**:
- To operate the aerobridge in safe and efficient manner
- To ensure the aerobridges are operated and attended in the correct allocation and the precise time given.
**Skills**:
- Possess good communication and interpersonal skills
- Customer service oriented with pleasant personality
- Good in both written and spoken Bahasa Malaysia and English
- Preferably fluent in foreign language e.g. Mandarin or Arabic
**Relevant Industries**:
**Internal**
- Preferable with minimum 1 year relevant working experience
**External**
- Preferable with minimum 1 year relevant working experience
**Education**:
**Internal**
- MCE / SPM or equivalent with Credit in Bahasa, Pass in English and Mathematics
**External**
- MCE / SPM or equivalent with Credit in Bahasa, Pass in English and Mathematics
**Additional Information**:
Open for Malaysian citizens only.
Applications should reach us no later than 14 February 2024
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