Information Assistant

2 weeks ago


Bayan Lepas, Malaysia Malaysia Airports Holdings Full time

**Date**:7 Feb 2024

**Location**: Bayan Lepas, 07, MY, 11900

**Company**:Malaysia Airports Holdings Berhad

**POSITION GENERAL SUMMARY**

To assist public; agencies and airport users in the flight operations; movements and other related information via various facilities provided.

**ESSENTIAL POSITION FUNCTIONS**
- Assist the Information Supervisor in providing service to customer
- Ensure quality services as a professional front-liner
- Ensure the announcement are clear and precise
- Get latest and accurate information on flight data
- Provide customers with latest and accurate information on flight information
- Ensure abandoned calls are less than 15%
- Carry out any directives given by airport higher authority
- Any other duties as directed by the superior

**Key Challenges**:

- To operate the aerobridge in safe and efficient manner
- To ensure the aerobridges are operated and attended in the correct allocation and the precise time given.

**Skills**:

- Possess good communication and interpersonal skills
- Customer service oriented with pleasant personality
- Good in both written and spoken Bahasa Malaysia and English
- Preferably fluent in foreign language e.g. Mandarin or Arabic

**Relevant Industries**:
**Internal**
- Preferable with minimum 1 year relevant working experience

**External**
- Preferable with minimum 1 year relevant working experience

**Education**:
**Internal**
- MCE / SPM or equivalent with Credit in Bahasa, Pass in English and Mathematics

**External**
- MCE / SPM or equivalent with Credit in Bahasa, Pass in English and Mathematics

**Additional Information**:
Open for Malaysian citizens only.
Applications should reach us no later than 14 February 2024

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