Customer Service Advisor

3 weeks ago

Kuantan, Malaysia HABIB Group Full time

**JOB SUMMARY**

All branch activities and ensure that the business objectives of the showroom are achieved in the most efficient and cost-effective manner. The Branch Manager is accountable for the sales, gross profit and asset / merchandize management of the showroom.

**OBJECTIVES, DUTIES & RESPONSIBILITIES**
- To ensure all teller duties is up to date.
- To ensure that day to day all transaction is tally.
- To be able to handle computer and other relevant administrative duties done accordingly.
- To make sure all counters are clean and need before business start.
- To work as team in all level.
- To ensure summiting reports in timely manner to your Supervisor and branch head.
- To assist to complete back door work with your supervisors.
- To follow up SOP direction.
- To be punctual at all time especially when reporting to work / report duty.
- To involve / participate in Marketing activities and other promotional activities both Ar-Rahnu Express and HABIB. Promoting and creating awareness about the business towards public.
- To ensure that daily loan and monthly target for showroom and individual effort meets the desired target.
- To ensure that PB daily and monthly target for showroom and individual effort meets the desired target.
- To discuss matters arising and clarify things in harmonious way, to avoid hostile situation and personal attack towards others.

Operation hours : 9am-6pm, weekends and public holiday. (2 days off)

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM1,800.00 - RM2,500.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Rotational shift
- Weekend jobs

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

**Experience**:

- Customer service: 1 year (preferred)

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