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Retail Operation Manager-in-training

4 months ago

Alor Setar, Malaysia Kim Heng Electrical Hardware Engineering Sdn Bhd Full time

The Retail Operation Manager-In-Training will oversee and coordinate all retail activities in an assigned region.

Retail Operation Manager-In-Training Responsibilities:

- Hires and trains store managers.
- Organizes and oversees the schedules, territories, and performance of store managers.
- Conducts performance evaluations that are timely and constructive.
- Handles discipline and termination of employees in accordance with company policy.
- **Duties/Responsibilities**:_
- Provides leadership to the assigned region, overseeing retail activities and stores.
- Establish and maintain standard operation procedure for our retail stores.
- Establish and conduct training for stores managers and stores assistants.
- Traveling to different branches, offices and participating in daily operations as required.
- Visit, audit and inspect different retail stores time to time and generate report regarding the situation.
- Conduct stock take to all branches twice a year.
- Reviews and analyses regional sales and operational records and reports; uses data to project sales, determine profitability and targets, and to identify potential new markets.
- Collaborates with store managers to develop sales goals for each location, monitors progress toward those goals, and develops strategies to attract and retain customers.
- Involve in developing marketing programs and promotions to increase sales and/or introduce new products and services.
- Identifies opportunities for improvement in the store region; designs and implements training, strategies, policies, goals, and other resources to maximize productivity and morale.
- Schedules and directs regular sales meetings and events to share information, set and revise goals, and to increase morale.
- Collaborates with executive leadership to develop territories, sales quotas, and strategies.
- Prepares and implements district-wide budget; monitors and approves expenses.
- Maintains knowledge of market, competition, and best practices and trends in sales techniques and strategies.
- Participate in company’s strategic planning.
- Participating in meetings, workshops, and other learning opportunities.
- Traveling outstation with CEO, COO and managers for business trip.
- Performs other duties as assigned.

Retail Operation Manager-In-Training Requirements:

- Bachelor's degree in Business Administration, Business Management or similar/relevant degree.
- Experience in a same role or similar at least 1 years.
- Thorough understanding of company’s products and/or services, and those of immediate competitors in the surrounding market.
- High commitment into career.
- Excellent supervisory and leadership skills.
- Strong problem solving and critical thinking skills.
- Strong verbal and written communication skills.
- Excellent sales and customer service skills, with proven negotiation skills.
- Excellent math skills to draft and implement budgets and conduct data analysis.
- Can work in a fast moving environment under pressure
- Excellent written, verbal, and interpersonal skills in English and Malay.
- A valid driver's license may be required.
- Proficiency in MS Office.
- Superb attention to detail.
- Strong leadership skills.
- A positive attitude and willingness to learn.
- Willingness to work overtime if required.
- Excellent time management skills.
- Must be able to regularly travel throughout region.
- Must be able to drive alone and has license D.

**Contact Mr. Lim 017-4777336**

**Job Types**: Full-time, Permanent

**Salary**: RM2,000.00 - RM3,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Yearly bonus

Ability to Commute:

- Alor Setar (required)

Ability to Relocate:

- Alor Setar: Relocate before starting work (required)