Retail Assistant

6 days ago

Ipoh, Malaysia WANG WANG PET STORE Full time

Duties and Responsibilities: - Greet customers and make them feel welcome - Maintain a clean, organized and comfortable - Be attentive to customers, providing answers to any questions - Make recommendations - Assist shoppers with merchandise (collecting items from back inventory if needed, etc.) - Ensure a good fit for the customer and the product - Restock items that are running low and maintain proper display appearances - Assist with inventory counts and placement of new products, including new in-store or window displays - Handle customer complaints and concerns calmly; find a reasonable solution (calling on a supervisor only when necessary) - Keep a watchful eye for theft or mishandling of merchandise; act according to company policy - Ensure customers are well-informed on any current sales, rewards programs, and store return policy - Process payment by using cash register, credit card machines, and/or POS (point of sale) computer system Requirements and Qualifications: - High School or equivalent preferred - Previous retail and/or sales experience a major plus - Computer literate and comfortable using POS systems - Thrives working in a fast-paced environment as part of a team - Physically fit, able to work long hours - Available to work on weekends - Must be a fast learner and able to think quickly on one's feet - Excellent customer service and strong interpersonal skills - Must be a pet lover EMPLOYEE BENEFITS: - EXCITING LEARNING OPPORTUNITIES - CAREER ADVANCEMENT - FUN & PLEASANT WORKING ENVIRONMENT - BONUS - EPF - SOCSO - SIP - MEDICAL BENEFITS - STAFF DISCOUNTS
WANG WANG PETLIFE STORE is the neighborhood place for natural pet foods and quality supplies for dogs and cats. Our teams enthusiast and educates to create a unique shopping experience. We engage our customer through sharing ideas and providing solutions for our beloved customers. At WANG WANG PET STORE, we are inspired to make a difference in the lives of pets and their people.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

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