Customer Service Specialist
2 weeks ago
Our client is Virtual Office/Shared Offices industry and they are looking for Customer Service Specialist. They are located in Bangsar South.
**BENEFITS**:
- Next to LRT, 5-day week, performance bonus, medical, insurance, training, etc
**JOB DESCRIPTION**:
- Attend to clients in regard to the office requirements, anything from helping them with printer, chargeable time doing admin work for our client, organizing meeting and discussion rooms etc.
- Take part in social media photos and videos to promote our facility, enter client payments into our client management system.
**REQUIREMENTS**:
- Must have at least 2 years of customer service experience in a company selling virtual office services or in a hotel industry.
- An understanding of Social Media is desirable.
- A fluency in English, both verbal and written.
- Excellent face to face and phone communication skills with customers
- Fluent in Chinese.
- Ability to build and nurture relationships with customers, clients and agents.
Pay: RM4,300.00 - RM6,500.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Bangsar South: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Do you have at least 2 years of customer service experience in a company selling virtual office services or in a hotel industry?
**Experience**:
- Customer service: 2 years (required)
**Language**:
- Mandarin (required)
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