Floor Supervisor

3 weeks ago

Kuching, Malaysia Hilton Full time

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Floor Supervisor is responsible for the standard of cleanliness in rooms, corridors and to provide excellent service to guests.

**What will I be doing?**

As the Floor Supervisor, you will be responsible for performing the following tasks to the highest standards:

- Responsible for the highest standard of cleaning on assigned floors and guestrooms during your shift.
- Work closely with the front desk team to ensure correct room status at all times.
- Ensure guest privacy is respected when DND status is displayed.
- Supervise the turndown service.
- Responsible for strict key control.
- Regularly inspect guest floor corridors and public areas.
- Report maintenance issues promptly to Engineering.
- Ensure compliance of lost and found procedures.
- Keep floors, linen rooms and pantries neat and tidy.
- Monitor productivity of the assigned Room Attendant.
- Check team members’ grooming, personal hygiene and appearance.
- Assist with team members’ training and development.
- Provide ongoing advice and support to team members under your supervision.
- Provide one to one instruction to team members when required.
- Seek opportunities to improve guest service consistently from guests’ comments.
- Take appropriate action to resolve guests’ complaints.
- Ensure all reports are completed on a timely basis.
- Adhere by the hotel’s policies and procedures, Hilton code of business conduct, the hotel’s team member handbook, security and emergency policies and procedures.
- Perform any duties assigned by the Management team deemed necessary.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

**What are we looking for?**

A Floor Supervisor serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- University / Pre-university graduate.
- At least 3 years of guestroom work experience.
- Good written and verbal skills.
- Fluent in English to meet busines needs, advantageous.
- Good knowledge of Housekeeping office’s daily operation.
- Proficient in Microsoft Office, housekeeping Opera and OnQ systems.
- Actively listen to others and build on good ideas.

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

  • Floor Supervisor

    3 weeks ago

    Kuching, Malaysia Hilton Full time

    Floor Supervisor With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts,...

  • Cafe Supervisor

    4 weeks ago

    Kuching, Malaysia Breadsman Kuching Full time

    **Job description** - ⁠Responsible for smooth operation of the cafe - ⁠Responsible for the performance of all floor crews - ⁠Daily allocation of task to crew members - Ensure high quality floor maintenance - Carry out regular stock take and handle restocking of low or depleted cafe supplies - ⁠Ensure the quality and orders of food and beverages...

  • Supervisor - Mlb Brand - The Spring Kuching

    7 days ago

    Kuching, Malaysia VALIRAM Full time

    **Job Summary** Perform as part of the Strategic Leadership Team in the store. Under general supervision, oversees customer service, merchandising, inventory control, and other related activities within a defined floor area or entire store retail operation. Schedules, coordinates, and leads the day-to-day activities of Asst. Supervisor, Senior Retail...

  • Production Supervisor

    4 weeks ago

    Kuching, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time

    [RN] Our client is manufacturer of wooden outdoor, garden and indoor furniture. **Job Descriptions: - ** - **1. **_The Production Supervisor is to manage the team & task for maximum possible **production efficiency** in relationship to **productivity & cost effectiveness.** 2. Overseeing production process and ensuring that every **process meet quality...

  • Supervisor @ Forda Supermarket

    2 weeks ago

    Kuching, Malaysia FORDA TRADING SDN BHD Full time

    Overseeing the operations of the floor salespeople and third-party shelf display merchandiser, Ensuring that the shelves are properly arranged, displays well set up, and the cleaning of the store and products. Implementing measures to avoid stock damages, theft, and wastage. Addressing customers' requests, comments, and complaints To ensure safety,...

  • Supermarket Supervisor

    3 weeks ago

    Kuching, Malaysia H & L RETAIL SDN. BHD. Full time

    Job Responsibilities: 1) To perform day-to-day operation in meeting the standards on the retail floor. 2) Responsible for the smooth and efficient, running of the respective department. Job Requirements: 1) Possess at least Diploma / Degree in any discipline or at least ONE (1) year experience in managing any category in a supermarket / departmental store/...

  • Sports Retail Supervisor, Spring Mall

    4 weeks ago

    Kuching, Malaysia Glory HR Solutions Full time

    **Job Requirements**: - Malaysian with aged 23 - 35 years old - At least 3 years of working experience in the related field as a PIC/Team Leader/Senior Retail is required for this position - Able to do basic sales report, work schedule & process store inventory - Highly motivated with good insight of customer service - Pleasant personality and professional...

  • Store Retail Manager

    2 weeks ago

    Kuching, Malaysia Sport Retail Sdn BHd Full time

    **Store Supervisor / Store Mgr** Location :Ipoh Parade Working Days : 6 days ( rotation retail shift) Nature of Business : Established & International Sports Brand House Job Responsibilities Being the second person in charge, supporting the Store Manager on staffing, reporting and inventory matters. Daily briefing exercise for team by shifts. Being on...

  • Store Supervisor

    7 days ago

    Kuching, Sarawak, Malaysia Amway Costa Rica Full time

    Job ResponsibilitiesAs a Retail Operations Manager at Amway Costa Rica, your primary focus will be on delivering exceptional results in the following areas:Shop Operations: Oversee shop floor activities, ensuring efficient day-to-day operations, and maintaining high standards of customer service.Inventory Control: Manage inventory levels, monitoring stock...

  • Store Manager

    21 hours ago

    Kuching, Malaysia Multibrand Sport Store Sdn Bhd Full time

    **Title**: Store Manager **Location**: The Spring, Kuching **Working hours & day**: 6 days (retail shift hours) **Salary **:RM4,000 (basic), incentive provided **Nature of business **:Multi brand sport store **Job descriptions**: - Generating Sales. - Leading team of store/sales manager(s)/senior supervisor(s)/supervisor (s) in maximizing sales and...

  • Retail Store Manager Rm3,000

    3 weeks ago

    Kuching, Malaysia Multibrand Sport Store Full time

    **LOCATION**:The Spring, Kuching Sarawak. **SALARY**:RM3,000 - RM4,800 + Outlet Incentives **BENEFITS**: - Staff Purchase - Medical and insurance coverage - Fun & energetic working environment - OT & Incentive **Job Descriptions**: - Generating Sales - Leading team of store/sales manager(s)/senior supervisor(s)/supervisor (s) in maximizing sales and...

  • Room Attendant

    3 weeks ago

    Kuching, Malaysia Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Laundry Attendant

    4 weeks ago

    Kuching, Malaysia Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Retail Operation Assistant

    1 week ago

    Kuching, Malaysia Zoso Music Sdn Bhd Full time

    Are you passionate about customer service and sales? We're on the lookout for a dynamic and motivated Sales Assistant to join our vibrant team! We welcome those who are passionate about their work, possess a strong work ethic, and are self-motivated to join our crew! **Position - Sales Assistant (Full Time)** **Branch - Kuching** As a Sales Assistant,...

  • Storekeeper

    2 weeks ago

    Kuching, Malaysia Marriott International, Inc Full time

    **Job Number** 23152379 **Job Category** Procurement, Purchasing, and Quality Assurance **Location** Sheraton Kuching Hotel, 2, Jalan Padungan, Kuching, Sarawak, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Receive and stage merchandise by department, mark appropriately for placement...

  • Steward

    3 weeks ago

    Kuching, Malaysia Hilton Full time

    Steward With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the...

  • Steward

    3 weeks ago

    Kuching, Malaysia Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Steward

    3 weeks ago

    Kuching, Malaysia Hilton Full time

    Steward With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the...

  • Assistant Restaurant Manager

    2 weeks ago

    Kuching, Malaysia Marriott International, Inc Full time

    **Job Number** 23152561 **Job Category** Food and Beverage & Culinary **Location** Sheraton Kuching Hotel, 2, Jalan Padungan, Kuching, Sarawak, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists...

  • Waiter/waitress

    4 weeks ago

    Kuching, Malaysia Pullman Kuching Full time

    Job Summary: The Waiter/Waitress in a hotel setting is responsible for providing exceptional dining service to guests, ensuring a memorable dining experience. This role includes taking and serving food and beverage orders, attending to guest needs, and maintaining the dining area’s cleanliness and organization. Key Responsibilities: **Guest Service**: -...