Manager - Innovation Specialist

8 months ago


Kuala Lumpur, Malaysia Bank Negara Malaysia Full time

**Job Title : Manager - Innovation Specialist**

**SKILLS / KNOWLEDGE**:

- Possesses ability to visualize customer/user journeys and prototyping
- Proficient in design and development of user experiences designs
- Functional knowledge in Agile and Scrum
- Functional knowledge in coding (e.g. basic CSS and HTML)
- Good communication skills
- Empathy - able to understand users/ stakeholders, listens well

**Experience**:
a) Proven work experience as a UIUX Designer, with portfolio of design projects

b) Knowledge of wireframe tools and design software

c) Experience in Agile and Scrum practices

d) Experience in building design team or Experience in Digital Transformation are plus points.

**TECHNICAL COMPETENCIES**:

- Information Architecture
- Prototyping and wireframing
- UX Writing
- Agile practitioner

**LEADERSHIP COMPETENCIES**:

- Acts for the Greater Good
- Integrated Thinking
- Environmental Awareness
- Holistic Collaboration
- Engage and Influence Stakeholders
- Organisational Understanding
- Leveraging on Strategic Relationships
- Empowerment with Accountability
- Build Team Capability
- Drive Performance Excellence
- Executive Maturity
- Self-Confidence

**CRITICAL SUCCESS FACTORS**
- Strong understanding of human cognitive processes and how

people interactive with digital devices
- Detail oriented with ability to lead and work with individuals at all levels and functional areas
- Understands target audience - know who the design is for, early in the design process
- Advocates Design principles and maintains good design governance
- Understand projects inter-dependency and integration within the

programme as well as with existing systems and environment to

eliminate overlapping and redundancy.

**CHALLENGES**
- Gap between Design and Development; designers always consider user's journeys and developers always determine what is technically feasible.
- Time critical projects will impair a good design



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