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Japanese Speaking Interpreter

2 months ago

Kuala Lumpur, Malaysia JAC Malaysia Full time

Contract type:
- Permanent- Location:
- Kuala Lumpur- Specialisation:
- Business Process Outsourcing & Global Business Service- Reference:
- PR/156619- Contact details:
- Shuya Looi- Job published:
- January 30, 2024 17:01- Company Background : BPO company support for medical industry
- Provide interpretation between healthcare providers and Japanese-speaking patients during medical appointments, examinations, and discussions.
- Ensure clarity and accuracy in conveying medical information, instructions, and treatment plans.
- Maintain confidentiality and accurately document interpreted conversations in medical records.
- Assist in translating written medical documents, prescriptions, and discharge instructions as needed.
- Provide excellent customer service to patients, healthcare professionals, and other stakeholders.
- Manage interactions with a courteous and professional demeanor.
- Demonstrate active listening skills and the ability to provide assistance in a friendly and empathetic manner.
- Understand and respond to the emotional and cultural needs of patients.

**Job Requirements**:

- Bilingual Proficiency: Fluency in both English and Japanese (N2 and above) is essential.
- Excellent oral and written communication skills in both languages to accurately interpret medical information.
- Able to work in 24/7 rotating shift.
- An understanding of medical terminology is crucial to effectively interpret conversations between healthcare professionals and patients.
- Familiarity with common medical conditions, treatments, and procedures is highly beneficial.
- Excellent customer service skills are essential for effectively managing interactions with patients, healthcare professionals, and other stakeholders.
- Active listening skills and the ability to provide assistance in a friendly and empathetic manner.
- #LI-JACMY
- #statekl

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