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Floor Crew/waiter/waitress

1 month ago

Kuala Selangor, Malaysia SNL Global Sdn Bhd Full time

**Location : Kuala Muara Kitchen, Pasir Penambang, Kuala Selangor (Bersebelahan Hotel Le-Shore)**

**Benefits**:

- **EPF, SOCSO, EIS**:

- Uniform
- Salary Increment

**Job Requirement**:

- Passionate in learning skills in this industry.
- Able to work quickly and efficiently.
- Positive, responsible engaging personality and professional appearance.
- Availability to work on weekends and holidays.
- Good memory.
- Creative and innovative
- Excellent customer service
- Training provided
- Good communication skills (Fluent in basic English and Bahasa Malaysia)
- Age 18 years old above are qualified to apply

**Customer Service**:

- Greet customers warmly upon arrival and escort them to their tables.
- Provide menus, answer questions about menu items, and make recommendations.
- Take food and beverage orders accurately and efficiently.
- Ensure special requests or dietary restrictions are communicated to the kitchen staff.

**Order Accuracy**:

- Transmit customer orders to the kitchen promptly and accurately.
- Verify the accuracy of dishes before serving them to customers.
- Double-check that all requested condiments, utensils, and side items are included with each order.

**Table Maintenance**:

- Set and reset tables according to the restaurant's standards.
- Ensure tables are clean, properly arranged, and adequately stocked with flatware, glassware, and napkins.
- Clear empty plates and glasses from tables as customers finish their meals.

**Beverage Service**:

- Prepare and serve beverages.

**Billing and Payment**:

- Present bills to customers and process payments accurately.
- Return change or receipts promptly.

**Customer Feedback**:

- Listen to customer feedback, address concerns, and resolve any issues promptly and professionally.
- Report customer comments and complaints to the management.

**Teamwork**:

- Collaborate with kitchen staff to ensure efficient food service.
- Assist colleagues during busy periods.
- Maintain a positive and cooperative working environment.

**Other Duties**:

- Perform any other duties as assigned by the management or supervisors.

**Salary**: RM1,500.00 - RM1,700.00 per month

**Benefits**:

- Additional leave
- Free parking
- Maternity leave
- Meal provided
- Opportunities for promotion

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay

**Education**:

- STM/STPM (preferred)