SAP Bo Administrator
6 months ago
Job Description
Engineering Support
- Act as SME and operational support team from TNB
To involve in BO performance tuning, maintenance, and troubleshooting
Managing user/group access right permissions System health monitoring
To response and to resolve all Incidents, Problems and Service Request based on the Service Deliverables Target stated in Schedule D.
Functional support
- Provides training appropriate to expertise level to other personnel and
Clients as required Data validation against source systems
Perform software installation on BO server (including patch/upgrade / add-on /service packs) Troubleshoot reporting issues raised on all platforms (Development, Staging, Production)
Troubleshoot system support issues on all platforms (Development, Staging, Production)
- inclusive run time error, performance issues
Escalate issues to Service Provider for software limitations/restrictions and bugs
Perform system health checks prior/post changes introduced on server (based on activity requested by Application, Security, Wind
**Requirements**:
Application Remediation (P4 - Expert)
IT Troubleshooting (P4 - Expert) Onsite 60
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