E-commerce Operation Support

2 months ago


Bangsar, Malaysia MPH Bookstores Full time

Key Responsibilities:
1. Order Picking:

- Retrieve products from the warehouse shelves according to order slips.
- Ensure the correct items and quantities are picked for each order.
- Use order management system to track and confirm selections.

2. Packing Orders:

- Pack items securely and efficiently, ensuring they are protected for shipping.
- Ensure that packaging complies with shipping and customer requirements.
- Attach shipping labels and documentation to packages as needed.

3. Shipping and Handling:

- Assist in preparing orders for shipment by arranging products on pallets or shelves as required.
- Coordinate with shipping carriers for timely pickups.
- Maintain an organized workspace to streamline the packing process.

4. Quality Control:

- Inspect products before packing to ensure they meet quality standards and are free from damage or defects.
- Double-check orders for accuracy before sealing and labelling packages.

5. Process Improvement:

- Utilizes a continuous improvement mindset and assists in identifying opportunities to improve the efficiency of picking, packing, and shipping processes.
- Support efforts to streamline workflows and reduce errors.

Qualifications:

- Diploma or Degree in Business, E-Commerce, Supply Chain, or a related field.
- Minimum 1-2 years of experience in e-commerce operations or a similar role.
- Prior experience in warehouse operations, order picking, or packing preferred.
- Strong attention to detail and accuracy.
- Good organizational and time management skills.
- Ability to work in a fast-paced environment to meet daily targets.
- Willingness to work on shifts (day, evening, or night shifts) and availability to work overtime as and when needed.
- Enthusiasm for books and literature will be an added advantage.


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