Customer Support

**Job Summary**: - Manage customer service inquiries raised through the TWS website JIRA service desk plugin. - Respond promptly to customer tickets, ensuring resolution and customer satisfaction. - Monitor and respond to customer inquiries on social media platforms, including Instagram, Facebook, and TikTok. - Engage with customers on TWS social forums to...

Job Summary:Manage customer service inquiries raised through the TWS website JIRA service desk plugin.Respond promptly to customer tickets, ensuring resolution and customer satisfaction.Monitor and respond to customer inquiries on social media platforms, including Instagram, Facebook, and Tik Tok.Engage with customers on TWS social forums to address their...

Job Summary:Manage customer service inquiries raised through the TWS website JIRA service desk plugin.Respond promptly to customer tickets, ensuring resolution and customer satisfaction.Monitor and respond to customer inquiries on social media platforms, including Instagram, Facebook, and Tik Tok.Engage with customers on TWS social forums to address their...

Job Summary: Manage customer service inquiries raised through the TWS website JIRA service desk plugin. Respond promptly to customer tickets, ensuring resolution and customer satisfaction. Monitor and respond to customer inquiries on social media platforms, including Instagram, Facebook, and TikTok. Engage with customers on TWS social forums to address their...

Assist incoming customers throughout the registration process, account opening, checking promotions eligibility, documentation related to account inquiry and complaints related to account. - Understand customers’ support needs to provide solutions and enlightenment that are most suitable to them while adhere to company policy. Follow-up diligently and...

Assist incoming customers throughout the registration process, account opening, checking promotions eligibility, documentation related to account inquiry and complaints related to account. Understand customers' support needs to provide solutions and enlightenment that are most suitable to them while adhere to company policy. Followup diligently and deliver a...

Knowledge of computer system, printer and network equipment. - Monitor and maintain performance of computer systems and networks. - Knowledge of Microsoft Windows Active Directory environment. - Provide technical support and troubleshooting of hardware, software and network problems to the End User Computing (EUC). - Ability to communicate with end users and...

Knowledge of computer system, printer and network equipment. - Monitor and maintain performance of computer systems and networks. - Knowledge of Microsoft Windows Active Directory environment. - Provide technical support and troubleshooting of hardware, software and network problems to the End User Computing (EUC). - Ability to communicate with end users and...

Experience in QA, Trouble shooting, Customer support, etcLEVEL - TECHNICAL SUPPORT - Job DescriptionResponsible for Customer Service, Trouble Shooting, Technical Support, Customer CareDepartment Customer Care Location MalaysiaReporting to Customer Support ManagerResponsibilities for L1 Tech Support: Ability to keep Customer at the forefront of all requests...

Manage a American F&B System for Mandarin and English LanguageFIRST MONTH SALARY WITH BONUS RM2,000Salary: RM4, RM4,277.00 per monthSchedule: Rotational shiftLanguage: Mandarin (preferred)

Customer Backend Support Specialist - Non voice Intake Date: 26 March 2024 Position: CustomerSupport Specialist - Backend Office: Bangsar South, KL Salary range: RM 2200 - RM 2400 (Based on total related working experience) Working hours: 10 AM - 7 PM Working days: 5 days (Monday - Friday) **Job Requirement**: - Hold a Diploma/Advanced Diploma,...

Customer Backend Support Specialist - Non voice Intake Date: 26 March 2024 Position: CustomerSupport Specialist - Backend Office: Bangsar South, KL Salary range: RM 2200 - RM 2400 (Based on total related working experience) Working hours: 10 AM - 7 PM Working days: 5 days (Monday - Friday) **Job Requirement**: - Hold a Diploma/Advanced Diploma,...

**Job Details** - Participate in day-to-day operations for Client Operations and other cross-functional teams - Attain daily productivity goals while maintaining quality standards - Refine tools and processes around daily workflow, and maintain documentation for weekly management reporting - Open to overtime as needed to assist the global team in closing out...

Requirement: Able to speak in Cantonese and Mandarin Basic English is acceptable Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. Proficiency in office software Ability to work independently and as part of a team.ResponsibilityAdministrative Support: Organize and schedule meetings, appointments, and events....

**Looking for SPM leaver who keen to work for Customer Service in Bangsar South** **欢迎应届SPM毕业生、找半年短期工的求职者**。**负责Taiwan市场。** Client Company: USA MNC nutrition company Location: Bangsar South (Reachable by LRT) Working hour: No night shift **Job Scope：** 2. Able to execute an effective manpower arrangement to...

Line management of Support Team in Kuala Lumpur, managing their knowledge, performance and development. - Recruit, train and develop new team members, and provide continuous on-the-job training, mentoring of team members - Monitor the ongoing operation of the support team and ensure adherence to process and quality measures. - Accountable for the team...

Customer Backend Support Specialist - Non voiceIntake Date: 26 March 2024Position: CustomerSupport Specialist BackendOffice: Bangsar South, KLSalary range: RM RM 2400 (Based on total related working experience)Working hours: 10 AM - 7 PMWorking days: 5 days (Monday - Friday)Job Requirement: Hold a Diploma/Advanced Diploma, Bachelor's Degree, or equivalent...

Customer Backend Support Specialist - Non voiceIntake Date: 26 March 2024Position: CustomerSupport Specialist BackendOffice: Bangsar South, KLSalary range: RM RM 2400 (Based on total related working experience)Working hours: 10 AM - 7 PMWorking days: 5 days (Monday - Friday)Job Requirement: Hold a Diploma/Advanced Diploma, Bachelor's Degree, or equivalent...

**Job description** **Additional Details** - Rotational shift job. - 9 hours per shift (including 1 hour lunch break), for 5 days a week. - Work from home **Remuneration Package** - **RM 5,000 - RM 6,000 per month** **Requirements**: **Benefits** - Professional Development (Training) - Medical Coverage **Job Types**: Full-time, Contract Contract length:...

Line management of Support Team in Kuala Lumpur, managing their knowledge, performance and development. - Recruit, train and develop new team members, and provide continuous on-the-job training, mentoring of team members - Monitor the ongoing operation of the support team and ensure adherence to process and quality measures. - Accountable for the team...