Customer Service

7 months ago


Bangsar South, Malaysia EPS Ventures Sdn Bhd Full time

**Looking for SPM leaver who keen to work for Customer Service in Bangsar South**
**欢迎应届SPM毕业生、找半年短期工的求职者**。**负责Taiwan市场。**

Client Company: USA MNC nutrition company
Location: Bangsar South (Reachable by LRT)
Working hour: No night shift

**Job Scope:**
2. Able to execute an effective manpower arrangement to ensure manpower and various resources are being allocated effectively and efficiently to run the operation in an optimum level at all time. Assist staff in operation when necessary and be a team leader and team player at the same time
3. To be a knowledge centre for the team for internal department policy & procedures including Record Maintenance and Administration, Royalty Overrides, Orders, Award handling, system behavior, Member compensation system and etc.
4. Able to log SNOW/I Support and highlight to IT immediately where there is system issue where will affect member’s experience and operation. Able to work and communicate with IT on the solution and direction.
5. Ensure timely feedback for urgent cases, team building and to ensure positive working attitude of team member

**Qualification**:
1. SPM holder and above.
3. Able to speak fluent in English and Mandarin and able to understand Traditional Mandarin.

**Job Type**: Contract
Contract length: 6 months

Pay: RM2,800.00 - RM3,500.00 per month

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

**Education**:

- STM/STPM (required)

**Language**:

- Mandarin (required)


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