Customer Service Associate

1 week ago


Bangsar South, Malaysia QuessGlobal (Malaysia) Sdn Bhd Full time

Responsible to ensure customer’s satisfaction in form of courteous and prompt service and update customers with accurate information.
- Ensure diligent follow up and fulfill promises made to customers.
- Establish and maintain good relationships with customers, build better customer experience
- Adhere strictly to the contact center standards operating procedures and guidelines.

Any other tasks as assigned by Supervisor

**Job Types**: Full-time, Contract
Contract length: 6 months

**Salary**: RM2,500.00 - RM3,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Rotational shift

Supplemental pay types:

- Overtime pay

**Education**:

- STM/STPM (required)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- English (required)


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