Associate,call Centre

The position forms an integral part of the Leads qualifications support team strategy which provides XCL MY schools a complete customer engagement through its omni-channel centre (outbound calls, online chat, social, inbound and others). Key focus of the role is toe lead a team of contact centre agents to engage with potential and existing parents through...

Job Highlights: - Close to LRT/MRT station - Start ASAP Job Responsibilities: - To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time. - To provide first call resolution in an effective and timely manner. - To handle customer inquiries in an efficient, courteous...

WHY JOIN US? - We practise a vibrant & energetic office culture. - We provide opportunities for career advancement within the company. - Good performance is always rewarded accordingly. JOB RESPONSIBILITIES: - To coach and guide a team of Customer Service Executives (CSEs) to ensure that the service delivered by the team contributes to the overall customer...

工作亮點： - 靠近輕軌/地鐵站 - 特別尋找有才華的候選人 - 盡快開始 工作職責： - 在周轉時間內處理客戶的請求、詢問和投訴時提供高水準的客戶服務體驗。 - 有效、及時地提供首次呼叫解決方案。 - 以有效率、有禮貌和專業的方式處理客戶的詢問。 -...

For registration please WhatsApp 012-508 4321 **Position**: - Khidmat Perunding Pelanggan **Location**: - Bangsar South **Working day**: - 9am to 6pm, Monday to Friday **Salary**: - RM2500 **Job Summary**: - We are looking for an enthusiastic Telesales Officer to contribute to generating sales for our company. - You will be responsible for...

Description: - In this role, you'll get to provide exceptional customer service to restaurant owners and managers by responding to inquiries related to card reader issues, online ordering set up and much more. - You will also navigate processes to properly escalate and coordinate customer responses according to company values. - You not only will give away...

**Responsibilities**: - Review all information and documents provided; ensuring 100% accuracy before submitting the report for QC. - Submit the interiM/Final / updated report to the Team Lead within the timeline provided. - Conduct research tasks as assigned by Supervisors. - Guarantee daily, weekly and monthly goals are met. **Qualifications**: -...

**Job description** Attend & answer inbound calls from customers / chatting with customer, identify billing issues on pre-unifi / unifi product (mobile) and assist them to solve problems by providing the right solutions **Working location**:TM Annexe, Bangsar (Nearby LRT Kerinchi) **Requirement** - Malaysian citizen - Good communication in Bahasa &...

We are looking for a reliable Guest Service Assistant to work at our Conference & Event Centre. THE JOBSCOPE - Greet caller, respond to inquiries from the callers in a professional manner. - Screen calls and transfer calls to the relevant extension correctly. - Handling complaints and record down in the complaint log book. - Assisting Advertising &...

**Job Purpose** To assist in overall Administration, Operations and Logistics management related to the recruitment and intake of egg & sperm donors and the matching of those donors to Intended patients. **Duties** 2. Work closely with clinicians and clinical staff to provide exceptional, compassionate patient care for patients undergoing treatment. 3....

**Audit / Tax Executives** - Fernz Associates / Syed Mubarak & Company (Chartered Accountants)_ **JOB DESCRIPTION**: - Required language(s): English, Bahasa Malaysia - Good computer skills and accounting knowledge. - Preferably specialized in Audit/Taxation. - Minimum 1 to 3 years experience. - Fresh graduates in ACCA and Degree in Accounting are...

**Training**: Provided Mon - Fri / 8.30am - 5.30pm Training Location: Online / Physical **Working Hours**: Mon - Friday : 8am - 10pm Sat, Sun & PH : 8am - 10pm Must be willing to work shift rotation. Must possess Laptop/Desktop & Unifi/Broadband for online training (at home) **Working Location**: TM Annexe / Bangsar **Basic Salary**: RM2500 / 6months...

1. To handle 999 incoming calls from callers relating to emergency cases, with objective providing assistant as quickly as possible. 2. To attend the 999 calls according to specified Response Centre practice and procedure. 3. To work to agreed productivity and quality standards (e.g. log in time, talk time, accuracy) **Qualifications** Recognized...

**JOB SUMMARY** Responsible to assist Head of ERPU to coordinate procurement activities within Water Quality (WQ) Department that related to procurement management, contract or framework agreement management, departmental budget, and asset management. Responsible to assist Head of ERPU to ensure efficient coordination of various departmental budget that...

About You You will help drive the company’s production and operations, using your initiative and creativity to support the expansion of our advertising solutions business across Malaysia. You will work directly with marketing, product, and sales to drive acquisition and engagement, and grow loyalty and awareness for clients & partners. Your Day-to-Day -...