Patient Coordinator

4 weeks ago


Bangsar South, Malaysia Sunfert International Fertility Centre Sdn Bhd Full time

**Job Purpose**

To assist in overall Administration, Operations and Logistics management related to the recruitment and intake of egg & sperm donors and the matching of those donors to Intended patients.

**Duties**

2. Work closely with clinicians and clinical staff to provide exceptional, compassionate patient care for patients undergoing treatment.

3. In charge of the entire process of the matching procedure (Donor and Recipient).

4. Handles all inbound calls and queries from prospective and current clients.

5. Provide education, counselling and support to recipients, donors and the procedure of matching process.

6. Support and guidance for couples looking to use an egg or sperm donor in future IVF treatment.

7. Maintaining the parties’ anonymity and confidentiality.

**Requirements**:
1. Possess a minimum of a Higher Secondary/STPM/"A" Level/Pre-U, Diploma/Advanced/Higher/Graduate Diploma in any field.

2. Fresh graduates and non-graduates are strongly encouraged to apply.

3. Comprehensive on-the-job training and mentorship will be provided.

4. Strong command of spoken and written English and Chinese (Mandarin) would be added advantage.

5. A people-oriented individual who derives satisfaction from networking and cultivating relationships.

6. Possess excellent interpersonal and communication skills, coupled with a friendly demeanor.

**Why Join Us?**
- Immerse yourself in a joyful and energetic work environment.
- Benefit from a supportive and collaborative team.
- Convenient accessibility to public transportation, including LRT, buses, and taxi.
- Upon competency, receive an additional monthly allowance of RM 500.

**Salary**: RM2,200.00 - RM3,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Yearly bonus

**Language**:

- Mandarin (preferred)



  • Bangsar South, Malaysia Sunfert International Fertility Centre Sdn Bhd Full time

    **Duties**: - Attending to the needs of patients who are undergoing treatment to address their needs and requirements. - Develop and implement strategies to improve customer service. - To provide polite, professional and accurate response. - Respond to queries from customers confidently pertaining to the center’s services and facilities - Ability to...


  • Bangsar South, Malaysia Sunfert International Fertility Centre Sdn Bhd Full time

    **Duties**: - Attending to the needs of patients who are undergoing treatment to address their needs and requirements. - Develop and implement strategies to improve customer service. - To provide polite, professional and accurate response. - Respond to queries from customers confidently pertaining to the center’s services and facilities - Ability to...

  • Gdd Coordinator

    3 days ago


    Bangsar South, Malaysia Sunfert International Fertility Centre Sdn Bhd Full time

    **Job Purpose** To assist in overall Administration, Operations and Logistics management related to the recruitment and intake of **egg & sperm** donors and the matching of those donors to Intended patients. **Duties** 2. Work closely with clinicians and clinical staff to provide exceptional, compassionate patient care for patients undergoing...

  • Clinic Assistant

    3 weeks ago


    Bangsar South, Malaysia ManpowerGroup Full time

    About the job: If you are looking to further build your career in healthcare or transition to the healthcare sector from the airlines or hospitality industry with ample professional growth opportunities, look no further. We are looking for Clinic Associates for Men's health clinics in the Klang Valley. Our first clinic is currently operating in Bangsar,...


  • Bangsar South, Malaysia Sunfert International Fertility Centre Sdn Bhd Full time

    **Duties**: - Attending to the needs of patients (focused on China patient) who are undergoing treatment to address their needs and requirements. - Develop and implement strategies to improve customer service. - To provide polite, professional and accurate response. - Respond to queries from customers confidently pertaining to the center’s services and...


  • Bangsar South, Malaysia Sunfert International Fertility Centre Sdn Bhd Full time

    **Duties**: - Attending to the needs of patients who are undergoing treatment to address their needs and requirements. - Develop and implement strategies to improve customer service. - To provide polite, professional and accurate response. - Respond to queries from customers confidently pertaining to the center’s services and facilities - Ability to...

  • Clinic Assistant

    5 days ago


    Bangsar South, Malaysia Sunfert International Fertility Centre Sdn Bhd Full time

    To assist doctors in the consultation and ultrasound room. - Provide patient counselling and education on pertinent health issues - To assist in operation theater for procedures (IUI, OPU, ET, FET, etc), where applicable. - Maintaining excellent patient care and feedback mechanism - To handle administrative task for nursing team. - Organize file, and...

  • Clinic Assistant

    4 weeks ago


    Bangsar South, Malaysia Sunfert International Fertility Centre Sdn Bhd Full time

    To assist doctors in the consultation and ultrasound room. - Provide patient counselling and education on pertinent health issues - To assist in operation theater for procedures (IUI, OPU, ET, FET, etc), where applicable. - Maintaining excellent patient care and feedback mechanism - To handle administrative task for nursing team. - Organize file, and...

  • Clinic Assistant

    2 weeks ago


    Bangsar South, Malaysia ManpowerGroup Full time

    About the job:If you are looking to further build your career in healthcare or transition to the healthcare sector from the airlines or hospitality industry with ample professional growth opportunities, look no further.We are looking for Clinic Associates for Men's health clinics in the Klang Valley. Our first clinic is currently operating in Bangsar, Kuala...


  • Bangsar South, Malaysia Sunfert International Fertility Centre Sdn Bhd Full time

    Duties: Attending to the needs of patients (focused on China patient) who are undergoing treatment to address their needs and requirements. Develop and implement strategies to improve customer service. To provide polite, professional and accurate response. Respond to queries from customers confidently pertaining to the center's services and facilities...


  • Bangsar South, Malaysia Sunfert International Fertility Centre Sdn Bhd Full time

    Duties: Attending to the needs of patients who are undergoing treatment to address their needs and requirements. Develop and implement strategies to improve customer service. To provide polite, professional and accurate response. Respond to queries from customers confidently pertaining to the center's services and facilities Ability to communicate...


  • Bangsar South, Malaysia Sunfert International Fertility Centre Sdn Bhd Full time

    Duties: Attending to the needs of patients who are undergoing treatment to address their needs and requirements. Develop and implement strategies to improve customer service. To provide polite, professional and accurate response. Respond to queries from customers confidently pertaining to the center's services and facilities Ability to communicate...

  • Clinic Assistant

    2 weeks ago


    Bangsar South, Malaysia Sunfert International Fertility Centre Sdn Bhd Full time

    To assist doctors in the consultation and ultrasound room. Provide patient counselling and education on pertinent health issues To assist in operation theater for procedures (IUI, OPU, ET, FET, etc), where applicable. Maintaining excellent patient care and feedback mechanism To handle administrative task for nursing team. Organize file, and maintain health...


  • Bangsar South, Malaysia KAALI HR SDN. BHD. Full time

    Description: - In this role, you'll get to provide exceptional customer service to restaurant owners and managers by responding to inquiries related to card reader issues, online ordering set up and much more. - You will also navigate processes to properly escalate and coordinate customer responses according to company values. - You not only will give away...

  • Front Desk

    3 days ago


    Bangsar South, Malaysia LightHeal Physio & Sports Rehab Full time

    LightHeal is searching for talented, enthusiastic, highly motivated individuals to join our expanding team! **Responsibilities: Front desk / administrative with basic secretary role** - Update clinicians' and centre's calendars on daily basis. Schedule clients’ appointments with physiotherapist accordingly. - Answer, screen, and forward incoming phone...


  • Bangsar South, Malaysia ManpowerGroup Full time

    Looking to cement your career in the healthcare sector? Look no further. We are looking for a passionate Customer Experience Specialist who is ready to elevate patient experiences in a fast paced environment. Position Overview: As a Customer Experience Associate, you will be the first point of contact for our valued customers. Your primary responsibility is...


  • Bangsar South, Malaysia KAALI HR SDN. BHD. Full time

    Description: - In this role, you'll get to provide exceptional customer service to restaurant owners and managers by responding to inquiries related to card reader issues, online ordering set up and much more. - You will also navigate processes to properly escalate and coordinate customer responses according to company values. - You not only will give away...

  • Clinic Assistant

    4 weeks ago


    Bangsar, Malaysia ManpowerGroup Full time

    Your Responsibilities will include: - Patient service: Greeting, handling of patient enquiries (messages, phone calls), patient registration, payment and relationship building with patients - Scheduling of appointments and coordination of diagnostic tests - Administrative duties - Assist in-house doctors (e.g. chaperone) - Perform setting up of medical...

  • Clinical Executive

    3 weeks ago


    Bangsar South, Malaysia Life Care Diagnostic Medical Centre Sdn Bhd Full time

    To handle the health screening process for customers. To assist in day-to-day operation. To prepare customers for relevant tests or investigations. Maintain good communication with relevant departments and clinics. - Adhere to and implement all company policies and procedures - Manage, assist & conduct relevant medical check-up tests & investigations -...

  • Clinic Assistant

    1 week ago


    Bangsar, Malaysia ManpowerGroups Full time

    Patient service: Greeting, handling of patient enquiries (messages, phone calls), patient registration, payment and relationship building with patients - Scheduling of appointments and coordination of diagnostic tests - Administrative duties - Assist in-house doctors (e.g. chaperone) - Perform setting up of medical equipment and taking measurements of...