Customer Care Consultant

**Customer Care Assistant - Petaling Jaya** **Salary**: Up to RM3500 Monday - Sunday (2 days rotating) 8:30 am until 6:00 pm About Us: Join a dynamic team dedicated to delivering exceptional customer service experiences! We are currently seeking enthusiastic individuals to join us as Customer Care Assistants. If you're passionate about helping others and...

**Duties**: - Attending to the needs of patients (focused on China patient) who are undergoing treatment to address their needs and requirements. - Develop and implement strategies to improve customer service. - To provide polite, professional and accurate response. - Respond to queries from customers confidently pertaining to the center’s services and...

Training : 2months - approx. Mon - Fri / 8.30am - 5.30pm Training Location: Online / Physical Working Hours: Monday - Friday: 8am - 10pm Saturday, Sunday & PH : 8am - 10pm Must be willing to work shift rotation. Must possess Laptop/Desktop & Unifi/Broadband for online training (at home) Working Location: Kerinchi (after 3 months - Performers have the...

**Job Purpose** To interact with patients (local and international) to maintain and increase patient satisfaction, patient loyalty and patient retention by ensuring that services provided at Sunfert exceed patients’ expectations. **Duties** - To assist patients in patients' feedback mechanism in the company which shall include but not limited to inter...

Handle inbound customers inquiries & request via voice & alternate channel - Establish and maintain good relationships with customers, build better customer experience - Min SPM (BM&BI PASS) - Tamil/Mandarin great adds.(MUST INC IN SPM) - LANGUAGE ALLOWANCE/TRANSPORT ALLOWANCE/ SHIFT ALLOWANCE BASIC :RM1500.00-RM1800.00 ALLOWANCE: Max RM600.00 - LOCATION :...

TM SALES CENTRE ( very easy job ) JOB SCOPE - To perform TM products and promotion sales via telephone and attend to subscribers - To provide excellent customer service beyond customer expectation - Ensure compliance with roles and responsibilities as assigned - Perform outbound calls to promote TM products and promotion and generate targeted sales for the...

_**Contact Centre (UCC) / Care Crew**_ Training: 2months - approx. Mon - Fri / 8.30am - 5.30pm Training Location: Online / Physical - **Woking Hours**:_ Mon - Friday: 8am - 10pm Sat, Sun & PH: 8am - 10pm Must be willing to work shift rotation. Must possess Laptop/Desktop & Unifi/Broadband for online training (at home) - **Working Location**:_ TM...

Phone operator - Telemarketing - call follow-up on existing and/or new patient database - Tele-consultation - Social Media, etc. - Manage patient complaints - Salesforce CRM System - Patient registration - Appointment scheduling - Appointment management - Demand / Supply evaluation - Change/reschedule appointments whenever necessary - Appointment reminder &...

Job Responsibilities: - First point of contact for customers enquiries regarding our product and services. - Contacting our current and potential customers to gather information, customer needs, feedback and - conducting customer survey for management review. - Liaise with the logístical team and courier for delivering equipment and parts. - Working with...

**Position Overview** As tan Accounting Consultant, you will play a crucial role in providing expert financial advise and support to our clients. Your responsibilities will include, but are not limited to: **Responsibilities**: - Preparation of Full Set Accounts, includes reconciliation and submission of reporting packages depending on the requirements of...

**Hyperconverged Infrastructure Solution Consultant** **About our Client**: A European powerhouse in security solutions. With unmatched expertise and cutting-edge technologies, they deliver comprehensive and tailored security solutions. Their clients work with them today for peace of mind tomorrow! **Responsibilities**: - Collaborate with sales team to...

**Responsibilities**: - First point of contact for customers enquiries regarding our product and services. - Contacting our current and potential customers to gather information, customer needs, feedback and - conducting customer survey for management review. - Liaise with the logístical team and courier for delivering equipment and parts. - Working with...

**Requirements** - Must possess at least SPM - At least 1-year Customer Service and at least 6 months of KYC experience - Fluent in Mandarin & English (Oral & Written) - Able to work on rotational shifts - Fresh Graduates are welcome to apply **Responsibility** - Respond and assist customers in a timely and professional manner - Thoroughly and efficiently...

**_Responsibilities:_** - Learn the products and services offered, including the sales terms (e.g. special features, return, and warranty policies). - Set and achieve targets for the sales department. - Collaborate with the marketing department to prepare common strategies. - Monitor sales numbers and marketing metrics. - Calculate business trends, like...

**Responsibilities**: - Learn the products and services offered, including the sales terms (e.g. special features, return, and warranty policies). - Set and achieve targets for the sales department. - Collaborate with the marketing department to prepare common strategies. - Monitor sales numbers and marketing metrics. - Calculate business trends, like...

Responsible to ensure customer’s satisfaction in form of courteous and prompt service and update customers with accurate information. - Ensure diligent follow up and fulfill promises made to customers. - Establish and maintain good relationships with customers, build better customer experience - Adhere strictly to the contact center standards operating...

**About us**: Provides manufacturing solutions in the fields of machine tools, laser technology, electronics, and power tools. **Responsibilities**: - First point of contact for customers enquiries regarding our product and services. - Contacting our current and potential customers to gather information, customer needs, feedback and conducting customer...

First point of contact for customers enquiries regarding our product and services. - Contacting our current and potential customers to gather information, customer needs, feedback and conducting customer survey for management review. - Liaise with the logístical team and courier for delivering equipment and parts. - Working with the Logistics team to create...

**LOCATION: Unit G-13, Ground Floor, Residensi Sambungan Selatan ( South Link), No. 2A, Jalan Kerinchi Kiri 2, 59200 Kuala Lumpur.** **JOB SUMMARY** Helping customers in identifying and purchasing required products to ensure that excellent customer service is demonstrated at all times **REQUIREMENTS** - SPM/ STPM/ Diploma - Fresh graduates are encouraged...

**LOCATION: Unit G-13, Ground Floor, Residensi Sambungan Selatan ( South Link), No. 2A, Jalan Kerinchi Kiri 2, 59200 Kuala Lumpur.** **JOB SUMMARY** Helping customers in identifying and purchasing required products to ensure that excellent customer service is demonstrated at all times **REQUIREMENTS** - SPM/ STPM/ Diploma - Fresh graduates are encouraged...