Inbound Customer Care

**Job Summary** To attend to inbound calls - inquiries, problems, and complaints from customers to resolve issues, providing excellent contact resolution, and performing outbound calls when necessary. **Responsibilities**: - An inbound customer service agent plays a significant role in building a brand's reputation. - Primarily handle inquiries from both...

Monday to Sunday, 2 off days (not fixed) - Rotational Shift - First shift: 7.00am - 4.30pm / Second shift: 2.00pm - 10.30pm - Kelana Jaya - Contract: 12 months (Renew based on performance) - Salary**:RM1,500 - RM1,800 + allowance**: - Allowance**:RM560-RM910** **Requirements**: - Must possess at least SPM (fresh graduate can apply) - Required Language(s):...

Location: Office is based at Kerinchi Industry: Telecommunications Working hours: Earliest shift starts at 8am, last shift ends at 10am Working days: 5 days, 2 days off **Salary**: RM2500 + OT Employment Status: 6 contract Requirement: Minimum SPM holder - Pass in BM, English, Maths, Sejarah Good spoken English Able to work shift hours Malaysian citizens...

Location: Office is based at Kerinchi Industry: Telecommunications Working hours: Earliest shift starts at 6.30am, last shift ends at 12am Working days: 5 days, 2 days off **Salary**: SPM - RM1500, Diploma RM1700.00, Degree RM1800.00 + Shift Allowance RM60.00 + Transport Allowance: RM200.00 + Basic Skill Allowance RM250.00 after training + Performance...

**Job Details**: - Position Title: Customer Service Associate - Salary Range: RM2,000 - RM2,500 (Base on experience) - Working Time: Monday - Friday, 9am - 6pm - Location: Bangsar South (Near Kerinchi LRT Station) **Job Description**: - Handle inbounds call. - Provide effective solution for customer disputes issue. - Follow up and respond back to user on...

**Job Details**: - Position Title : Customer Service Associate - Salary Range : RM2,000 - RM2,500 (Base on experience) + RM250 Attendance Allowance - Working Day : Monday - Friday - Working Time : 9am - 6pm - Location : Bangsar South (Near Kerinchi LRT Station) **Job Description**: - Handle inbounds call. - Provide effective solution for customer disputes...

**Job **purpose**: Be the Point of Contact; Support inbound/outbound & digital calls/requests to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged. **Key accountabilities**: -...

**Job **purpose**: Be the Point of Contact; Support inbound/outbound & digital calls/requests to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged. **Key accountabilities**: -...

**Responsibilities** - Duties include accurately processing customer service requests, resolving service issue and sales requests, profiling customers to identify their needs and new sales. - Provide customers with excellent service, including greeting customer, smiling, using their name and building a rapport with customers that generate customer loyalty. -...

Handle inbound customers inquiries & request via voice & alternate channel - Establish and maintain good relationships with customers, build better customer experience - Min SPM (BM&BI PASS) - Tamil/Mandarin great adds.(MUST INC IN SPM) - LANGUAGE ALLOWANCE/TRANSPORT ALLOWANCE/ SHIFT ALLOWANCE BASIC :RM1500.00-RM1800.00 ALLOWANCE: Max RM600.00 - LOCATION :...

Location Working / Training: Bangsar South - Normal Speaker**:RM1,500 - 1-800**: - Allowances**:RM800 - RM900**: - Working Hours/Day**:Monday - Sunday** (**2days off - Rotate**) **REQUIREMENT** - Minimum pass SPM holder, Diploma & Degree - Required language(s): Bahasa Malaysia & English Speaker - No work experience required: Training provided **JOB...

**Job description**: - Answering inbound calls regarding products of the company. - Key in the details and complaints into system. - Able to manage work efficiently while maintaining a good Average Handling Time (AHT) per call. - Good command of English and Bahasa. - Disciplined and able to commit to the working hours. - Able to start...

To attend/answer inbound calls from customers, identify their concern on products and services and assist them to solve the problems by providing the right solution. **Job Type**: Contract Contract length: 12 months **Salary**: RM1,600.00 - RM1,900.00 per month Schedule: - Rotational shift Ability to commute/relocate: - Bangsar: Reliably commute or...

TM SALES CENTRE ( very easy job ) JOB SCOPE - To perform TM products and promotion sales via telephone and attend to subscribers - To provide excellent customer service beyond customer expectation - Ensure compliance with roles and responsibilities as assigned - Perform outbound calls to promote TM products and promotion and generate targeted sales for the...

**Job Summary** To attend to inbound calls - inquiries, problems, and complaints from customers to resolve issues, providing excellent contact resolution, and performing outbound calls when necessary. **Responsibilities**: - An inbound customer service agent plays a significant role in building a brand's reputation. - Primarily handle inquiries from both...

**IBS (Inbound Sales)** Training : 15 wds Mon - Fri / 8.30am - 5.30pm Training Location: TM Annexe 1/ Online **Woking Hours**: Mon - Sun / 8am - 5.30pm (2 days off - Rotation) **Basic Salary**: RM1,700 - RM1,900 + Commission - Normal speaker RM1900 + 300 (Language Allow ) + commission - Mandarin Speaker **1 year employment contract.** **Inbound call...

Attending to _**inbound calls**_ for consumer throughout the _**Malaysia / HK / Taiwan Market**_ etc. - Credit Services ( Exceed Overdraft Limit, Unauthorize transactions) **Requirements**: - Possess a _**Diploma / Degree**_ (_**Minimum SPM **_holder must have working experience in customer service) - Must be able to work on _**rotational shifts**_ -...

**Overview**: rhi is currently recruiting for a **HR Analyst - People Care Advisor**, to join our client within their Shared service division supporting our client Global energy brand at their office in Bangsar South, Kuala Lumpur on a contract for 12 months. The division is an internal global HR shared services organisation, responsible for delivering...

Attend/answer inbound calls from customers, identify problems with the product, and assist the customer in solving the problems by providing the right solution. - Good communication skills in English and Bahasa. - Mandarin/Tamil speaker is an advantage. - Open to SPM leavers, fresh grads, or even experienced customer service...

1) To answer inbound call 2) To handle basic technical issue such as trouble shooting and unifi problem 3) To help customer solve their problem by provide a good solution Location 1) TTDI Damansara 2) Bangsar (cant choose company will arrange work location) Basic: Based on highest qualification MINIMUM SPM WITH CERTIFICATE NO EXPERIENCE NEEDED FRESH...