![AP Millennium Consultants](https://media.trabajo.org/img/noimg.jpg)
Inbound Customer Care
4 days ago
Training : 2months - approx.
Mon - Fri / 8.30am - 5.30pm
Training Location: Online / Physical
Working Hours:
Monday - Friday: 8am - 10pm
Saturday, Sunday & PH : 8am - 10pm
Must be willing to work shift rotation.
Must possess Laptop/Desktop & Unifi/Broadband for online training (at home)
Working Location:
Kerinchi
(after 3 months - Performers have the potential for WFH)
Basic Salary:
Up to RM1,800 + PFP / Shift / Language / Tech skill allowances etc.
Product:
Telco Product / Apps / Troubleshooting
- Online Service
Minimum requirement:
SPM (Must passed BM & BI) / Age : 19 & above
Good communication skill (BM & BI). Mandarin & Tamil will be added advantage
Call Centre experience will added be advantage
Typing : 40wpm / Accuracy : 90%
**Job Description**:
- Responsible to ensure customer satisfaction in providing service information and enquiries, complaints and feedback are attended promptly in professional manner.
- To gather from the customer all the necessary information to fulfill their requirement and enter accurately into the appropriate system.
- Responsible to ensure customer’s satisfaction in form of courteous and prompt service and update customers with accurate information.
**Salary**: RM2,310.00 - RM2,610.00 per month
Schedule:
- Rotational shift
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
Ability to Commute:
- Kerinchi (required)
Ability to Relocate:
- Kerinchi: Relocate before starting work (required)
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