Inbound Customer Care

4 days ago


Bangsar South, Malaysia AP Millennium Consultants Full time

Training : 2months - approx.

Mon - Fri / 8.30am - 5.30pm

Training Location: Online / Physical

Working Hours:
Monday - Friday: 8am - 10pm

Saturday, Sunday & PH : 8am - 10pm

Must be willing to work shift rotation.

Must possess Laptop/Desktop & Unifi/Broadband for online training (at home)

Working Location:
Kerinchi

(after 3 months - Performers have the potential for WFH)

Basic Salary:
Up to RM1,800 + PFP / Shift / Language / Tech skill allowances etc.

Product:
Telco Product / Apps / Troubleshooting
- Online Service

Minimum requirement:
SPM (Must passed BM & BI) / Age : 19 & above

Good communication skill (BM & BI). Mandarin & Tamil will be added advantage

Call Centre experience will added be advantage

Typing : 40wpm / Accuracy : 90%

**Job Description**:

- Responsible to ensure customer satisfaction in providing service information and enquiries, complaints and feedback are attended promptly in professional manner.
- To gather from the customer all the necessary information to fulfill their requirement and enter accurately into the appropriate system.
- Responsible to ensure customer’s satisfaction in form of courteous and prompt service and update customers with accurate information.

**Salary**: RM2,310.00 - RM2,610.00 per month

Schedule:

- Rotational shift

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

Ability to Commute:

- Kerinchi (required)

Ability to Relocate:

- Kerinchi: Relocate before starting work (required)


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