Customer Care Tm Unifi

Job description Malaysian Citizen Only Attractive salary package RM2500 + overtime Attend & answer inbound calls from customers /chatting with customer, identify technical issues on pre-unifi / unifi product and assist them to solve problems by providing the right solutions & trouble shooting. No sales required During Training : Normal Hours Working :...

Job description Malaysian Citizen Only Attractive salary package up to RM2610 (depends on Qualification) Attend & answer inbound calls from customers /chatting with customer, identify technical issues on pre-unifi / unifi product and assist them to solve problems by providing the right solutions & trouble shooting. No sales required During Training :...

_**Contact Centre (UCC) / Care Crew**_ Training: 2months - approx. Mon - Fri / 8.30am - 5.30pm Training Location: Online / Physical - **Woking Hours**:_ Mon - Friday: 8am - 10pm Sat, Sun & PH: 8am - 10pm Must be willing to work shift rotation. Must possess Laptop/Desktop & Unifi/Broadband for online training (at home) - **Working Location**:_ TM...

Responsible to ensure customer satisfaction in providing service information and enquiries, complaints and feedback are attended promptly in professional manner. - To gather from the customer all the necessary information to fulfill their requirement and enter accurately into the appropriate system. - Responsible to ensure customer’s satisfaction in form...

Attend & answer inbound calls from customers /chatting with customer, identify technical issues on pre-unifi / unifi product and assist them to solve problems by providing the right solutions & trouble shooting **Requirement** - Malaysian citizen only; fluent in Bahasa & English - Working Days: Monday to Sunday, 5 days works, 2 days off - Age: 40 years and...

**Working days: Monday - Sunday** **Working hours: Shift hours** **Location: Menara TM, Bangsar** **Job description**: Monitor and execute first level support for the network and service restoration through Fault Management & Troubleshooting Network Operation Centre (NOC) for customer service resolutions. Provision customer service through the Network...

Contact Centre (UCC) / Care Crew Training: 2months - approx. Mon - Fri / 8.30am - 5.30pm Training Location: Online / Physical Woking Hours: Mon - Friday: 8am - 10pm Sat, Sun & PH: 8am - 10pm Must be willing to work shift rotation. Must possess Laptop/Desktop & Unifi/Broadband for online training (at home) Working Location: TM Annexe / Bangsar (after...

**Job description** Attend & answer inbound calls from customers / chatting with customer, identify billing issues on pre-unifi / unifi product (mobile) and assist them to solve problems by providing the right solutions **Working location**:TM Annexe, Bangsar **Requirement** - Malaysian citizen - Good communication in Bahasa & English - Working Days:...

TM SALES CENTRE ( very easy job ) JOB SCOPE - To perform TM products and promotion sales via telephone and attend to subscribers - To provide excellent customer service beyond customer expectation - Ensure compliance with roles and responsibilities as assigned - Perform outbound calls to promote TM products and promotion and generate targeted sales for the...

Responsible to ensure customer satisfaction in providing service information and enquiries, complaints and feedback are attended promptly in professional manner. - To gather from the customer all the necessary information to fulfill their requirement and enter accurately into the appropriate system. - Responsible to ensure customer’s satisfaction in form...

**IBS (Inbound Sales)** Training : 15 wds Mon - Fri / 8.30am - 5.30pm Training Location: TM Annexe 1/ Online **Woking Hours**: Mon - Sun / 8am - 5.30pm (2 days off - Rotation) **Basic Salary**: RM1,700 - RM1,900 + Commission - Normal speaker RM1900 + 300 (Language Allow ) + commission - Mandarin Speaker **1 year employment contract.** **Inbound call...

**Training**: Provided Mon - Fri / 8.30am - 5.30pm Training Location: Online / Physical **Working Hours**: Mon - Friday : 8am - 10pm Sat, Sun & PH : 8am - 10pm Must be willing to work shift rotation. Must possess Laptop/Desktop & Unifi/Broadband for online training (at home) **Working Location**: TM Annexe / Bangsar **Basic Salary**: RM2500 / 6months...

Training : 2months - approx. Mon - Fri / 8.30am - 5.30pm Training Location: Online / Physical Working Hours: Monday - Friday: 8am - 10pm Saturday, Sunday & PH : 8am - 10pm Must be willing to work shift rotation. Must possess Laptop/Desktop & Unifi/Broadband for online training (at home) Working Location: Kerinchi (after 3 months - Performers have the...

1) To answer inbound call 2) To handle basic technical issue such as trouble shooting and unifi problem 3) To help customer solve their problem by provide a good solution Location 1) TTDI Damansara 2) Bangsar (cant choose company will arrange work location) Basic: Based on highest qualification MINIMUM SPM WITH CERTIFICATE NO EXPERIENCE NEEDED FRESH...

Position: Customer Service Professional (Telekom Malaysia - Vads Call Center). Job scope: To attend calls from customers. Identify their technical, billing and product issues on TM product. Basic Salary: -SPM - RM1500 Diploma - RM1700 Degree: RM1800 Allowance: - Performance - RM300 Shift - RM60 per month Transport - RM 200 Max Technical Allowance -...

**Details**: - To attend/answer inbound calls from customers - Identify their technical, billing and product issues on pre-unifi / unifi product - Assist them to solve the problems by providing the right solution/trouble shooting. **Requirement**: - 19 - 40 years old - Minimum SPM with certificate - Able to work shift, on weekend and public holiday as per...

**Customer Care Assistant - Petaling Jaya** **Salary**: Up to RM3500 Monday - Sunday (2 days rotating) 8:30 am until 6:00 pm About Us: Join a dynamic team dedicated to delivering exceptional customer service experiences! We are currently seeking enthusiastic individuals to join us as Customer Care Assistants. If you're passionate about helping others and...

**Responsibilities**: - First point of contact for customers enquiries regarding our product and services. - Contacting our current and potential customers to gather information, customer needs, feedback and - conducting customer survey for management review. - Liaise with the logístical team and courier for delivering equipment and parts. - Working with...

To attend/answer inbound calls from customers, identify their concern on products and services and assist them to solve the problems by providing the right solution. **REQUIREMENTS** - Minimum SPM/STPM/Certificate (SPM with credit in BM, English & Mathematic) - Good communication skills in both English & Bahasa Malaysia (speaking & writing). - Basic...

**Responsibilities** - Responsible to ensure customer satisfaction in providing service information and enquiries, complaints and feedback are attended promptly in professional manner. - To gather from the customer all the necessary information to fulfill their requirement and enter accurately into the appropriate system. - Responsible to ensure customer’s...