Customer Care Assistant

Training : 2months - approx. Mon - Fri / 8.30am - 5.30pm Training Location: Online / Physical Working Hours: Monday - Friday: 8am - 10pm Saturday, Sunday & PH : 8am - 10pm Must be willing to work shift rotation. Must possess Laptop/Desktop & Unifi/Broadband for online training (at home) Working Location: Kerinchi (after 3 months - Performers have the...

**Duties**: - Attending to the needs of patients (focused on China patient) who are undergoing treatment to address their needs and requirements. - Develop and implement strategies to improve customer service. - To provide polite, professional and accurate response. - Respond to queries from customers confidently pertaining to the center’s services and...

**Duties**: - Attending to the needs of patients who are undergoing treatment to address their needs and requirements. - Develop and implement strategies to improve customer service. - To provide polite, professional and accurate response. - Respond to queries from customers confidently pertaining to the center’s services and facilities - Ability to...

**Requirements** - Required languages: Bahasa Malaysia, English. - Able to work shifts, weekends and public holidays. - Fresh graduates/school leavers encouraged to apply. - Full-time positions (Customer Assistant, Senior Customer Assistant) **Responsibility** **Maintaining the level of customer service professionals in promoting the company's...

**Job Purpose** To interact with patients (local and international) to maintain and increase patient satisfaction, patient loyalty and patient retention by ensuring that services provided at Sunfert exceed patients’ expectations. **Duties** - To assist patients in patients' feedback mechanism in the company which shall include but not limited to inter...

**Requirements** - Must possess at least SPM - At least 1-year Customer Service and at least 6 months of KYC experience - Fluent in Mandarin & English (Oral & Written) - Able to work on rotational shifts - Fresh Graduates are welcome to apply **Responsibility** - Respond and assist customers in a timely and professional manner - Thoroughly and efficiently...

Job Responsibilities: - First point of contact for customers enquiries regarding our product and services. - Contacting our current and potential customers to gather information, customer needs, feedback and - conducting customer survey for management review. - Liaise with the logístical team and courier for delivering equipment and parts. - Working with...

**LOCATION: Unit G-13, Ground Floor, Residensi Sambungan Selatan ( South Link), No. 2A, Jalan Kerinchi Kiri 2, 59200 Kuala Lumpur.** **JOB SUMMARY** Helping customers in identifying and purchasing required products to ensure that excellent customer service is demonstrated at all times **REQUIREMENTS** - SPM/ STPM/ Diploma - Fresh graduates are encouraged...

**LOCATION: Unit G-13, Ground Floor, Residensi Sambungan Selatan ( South Link), No. 2A, Jalan Kerinchi Kiri 2, 59200 Kuala Lumpur.** **JOB SUMMARY** Helping customers in identifying and purchasing required products to ensure that excellent customer service is demonstrated at all times **REQUIREMENTS** - SPM/ STPM/ Diploma - Fresh graduates are encouraged...

**Responsibilities**: - First point of contact for customers enquiries regarding our product and services. - Contacting our current and potential customers to gather information, customer needs, feedback and - conducting customer survey for management review. - Liaise with the logístical team and courier for delivering equipment and parts. - Working with...

Directly report to Section Head of Contact Centre Department (CCD) on overall operation of Contact Centre. - Review operation performance & provide new action/planning in monthly & yearly basis. - Ensure the operation is in compliance with internal policy and guideline as well as BNM requirements. - Ensure staffs meet individual KRA and contribute to the...

**職位描述：** - 直接向聯絡中心部（CCD）科長報告聯絡中心的整體運作。 - 每月和每年審查營運績效並提供新的行動/計劃。 - 確保營運符合內部政策和準則以及國家銀行的要求。 - 確保員工滿足個人 KRA 要求並為部門的整體 KRA 做出貢獻。 - 根據...

Directly report to the Section Head of.the Contact Centre Department (CCD) on the overall operation of the Contact Centre. - Review operation performance & provide new action/planning on a monthly & yearly basis. - Ensure the operation complies with internal policy and guidelines as well as BNM requirements. - Ensure staffs meet individual KRA and contribute...

**Job Descriptions** - Manage incoming and outgoing phone calls. - Handling client sales inquiries on social media platforms and webmail. - Handling client queries through all other forms of communication channel. - Actively follow up with prospective customers and persuade client to signed up for our services. - Handle customer complaints, provide...

Responsible to ensure customer’s satisfaction in form of courteous and prompt service and update customers with accurate information. - Ensure diligent follow up and fulfill promises made to customers. - Establish and maintain good relationships with customers, build better customer experience - Adhere strictly to the contact center standards operating...

**About us**: Provides manufacturing solutions in the fields of machine tools, laser technology, electronics, and power tools. **Responsibilities**: - First point of contact for customers enquiries regarding our product and services. - Contacting our current and potential customers to gather information, customer needs, feedback and conducting customer...

First point of contact for customers enquiries regarding our product and services. - Contacting our current and potential customers to gather information, customer needs, feedback and conducting customer survey for management review. - Liaise with the logístical team and courier for delivering equipment and parts. - Working with the Logistics team to create...

We are looking for young dynamic individuals to join us in growing our **online floral business.** We're looking for: *Min diploma holder - Malaysian only *Age : 23-35 *Fluent in speak & written in Mandarin & English *knowledge in Apple Product (MAC & iPhone) *Able to work independently *Detailed oriented person - Experience in using E-commerce portals...

**Job Details**: - Position Title: Customer Service Associate - Salary Range: RM2,000 - RM2,500 (Base on experience) - Working Time: Monday - Friday, 9am - 6pm - Location: Bangsar South (Near Kerinchi LRT Station) **Job Description**: - Handle inbounds call. - Provide effective solution for customer disputes issue. - Follow up and respond back to user on...

**Key Responsibilities**: **Issue Resolution**: Resolve customer complaints and issues efficiently and courteously, providing appropriate solutions and alternatives within the time limits. **Product Knowledge**: Maintain a comprehensive understanding of company products and services to provide accurate information and support to customers. **Order...