Customer Service Executive(Hybrid Mode)

Key Responsibilities:Issue Resolution: Resolve customer complaints and issues efficiently and courteously, providing appropriate solutions and alternatives within the time limits.Product Knowledge: Maintain a comprehensive understanding of company products and services to provide accurate information and support to customers.Order Processing: Assist...

Client company: MNC nutrition provider Location: Bangsar South (reachable by LRT) Working mode: Hybrid mode **Benefits: 13 month salary, insurance coverage, WFO for 2 days, additional leave (examination leave), performance bonus** **Job Scope**: - Support day-to-day operations of Contact center through effective communication with Taiwan Members via...

Job Title: Customer Service Representative (Cantonese Voice and Non-Voice) **Joining Date**: - 1st July **Language Proficiency**: - Fluent in Cantonese (spoken) - Proficient in English (verbal, read, write) - Ability to write in Traditional Chinese **Responsibilities**: - Become a product expert to assist customers with the best solutions - Deliver...

**Client company**: MNC nutrition company **Location**:Bangsar (reachable by LRT) **Position**: Permanant/ Contract **Working arrangement**:Hybrid working **Salary**: RM4,000-RM5,000 **Benefits**: - 13 months' salary - Bonus - Complimentary products - Recognition awards - Examination leave **Job Scope**: - Able to execute an effective manpower...

**6 months contract role (renewable)**: - **Work Location: Kerinchi, Bangsar**: - **Work shift rotation: morning, noon, midnight** **Responsibilities**: - Build rapport and long term relationships with Clients while providing excellent customer service standards. - Create shipment booking arrangements - Entertain customer's enquiries on product &...

**Open for Malaysian / Japanese applicant. Working Visa provided for Japanese applicant** Client Company: USA MNC nutrition company Location: Bangsar South (Reachable by LRT) Working hour: No night shift & hybrid working mode (Mon-Fri) **Benefits: 13th Month Annual Wage Supplement (AWS) to be paid out in Dec every year, annual leave, medical leave,...

Support day-to-day Member Operations activities through effective communication with the Member Services team and Members via various channels. - Efficiently manage manpower allocation for optimal operation performance. - Provide guidance and support to new team members during their onboarding process. - Analyze operational reports to identify areas for...

Vacancy: Customer Service - Voice (Mandarin Speaker+ English)Location:, Bangsar South, Kuala Lumpur, Malaysia, Malaysia.Salary: The max total salary package is RM4,775 +RM 2000Joining Bonus to be given in 1st months salaryStart Date: 19th Feb, 2024Headcount: 8Work Time / Mode: (1.)Time: 9:00 pm to 1:00pm (8 hours working + 1 hour break). Earliest shift:...

Job Title: Customer Service ExecutiveWorking Hours: 11am - 8pmWorking Day: rotation of 5 working days per week (including weekends)Working Location: Bangsar SouthCompany Background: Newly built customer service center in MalaysiaSalary: RM4000++Responsibilities: Provide good customer service promptly. Identify and assess customers' needs to achieve...

Attend/answer inbound calls from customers, identify problems with the product, and assist the customer in solving the problems by providing the right solution. - Good communication skills in English and Bahasa. - Mandarin/Tamil speaker is an advantage. - Open to SPM leavers, fresh grads, or even experienced customer service...

**Client Company**: HR Management Software company **Location**: Bangsar South **Working hour**: Hybrid working mode **Benefits**: - Hybrid working mode - AL & ML - Medical & Insurance Coverage **Responsibility** - Providing a high level of service to customers and adhering to our strict SLAs for response and resolution times. - Follow up closely with...

We are sourcing behalf of the clients... **Company Background** Our client is one of the leading chemical companies or producers located in Germany. They carries out the production, marketing and sales of chemicals, plastics and crop protection products. The company located in many countries including of Malaysia, China, India and so on. In Malaysia, it is...

In this role, you’ll get to provide exceptional customer service to restaurant owners and managers by responding inquiries related to card reader issues, online ordering set up and much more. You will also navigate processes to properly escalate and coordinate customer responses according to company values. You not only will give away your experience and...

In this role, you’ll get to provide exceptional customer service to restaurant owners and managers by responding inquiries related to card reader issues, online ordering set up and much more. You will also navigate processes to properly escalate and coordinate customer responses according to company values. You not only will give away your experience and...

**About Us** **ChatDaddy** is a fast-growing tech company helping SMEs and Enterprises expand their businesses more efficiently by leveraging WhatsApp. We’re actively expanding into emerging markets and we’re looking for passionate, adventurous individuals to join us in this venture. **ChatDaddy Hero Products**: WhatsApp Team Inbox, WhatsApp Marketing,...

**Customer Care Assistant - Petaling Jaya** **Salary**: Up to RM3500 Monday - Sunday (2 days rotating) 8:30 am until 6:00 pm About Us: Join a dynamic team dedicated to delivering exceptional customer service experiences! We are currently seeking enthusiastic individuals to join us as Customer Care Assistants. If you're passionate about helping others and...

**Responsibilities** - Duties include accurately processing customer service requests, resolving service issue and sales requests, profiling customers to identify their needs and new sales. - Provide customers with excellent service, including greeting customer, smiling, using their name and building a rapport with customers that generate customer loyalty. -...

As a Customer Service Cum Administrative Assistant, you will be one of key person to deliver excellent customer service to our clients. This position gives you the opportunity to deal with China customer service team and customers of different industries of different countries. You will be able to grow and groom your assigned territory and create wonderful...

In this role, you’ll get to provide exceptional customer service to restaurant owners and managers by responding inquiries related to card reader issues, online ordering set up and much more. You will also navigate processes to properly escalate and coordinate customer responses according to company values. You not only will give away your experience and...

Job Title: Customer Service Executive Working Hours: 11am - 8pm Working Day: rotation of 5 working days per week (including weekends) Working Location: Bangsar South Company Background: Newly built customer service center in Malaysia **Salary**: RM4000++ **Responsibilities**: - Provide good customer service promptly. - Identify and assess customers’...