Customer Service

Job SummaryTo attend to inbound calls - inquiries, problems, and complaints from customers to resolve issues, providing excellent contact resolution, and performing outbound calls when necessary.Responsibilities: An inbound customer service agent plays a significant role in building a brand's reputation. Primarily handle inquiries from both sellers and...

**Responsibilities** - Duties include accurately processing customer service requests, resolving service issue and sales requests, profiling customers to identify their needs and new sales. - Provide customers with excellent service, including greeting customer, smiling, using their name and building a rapport with customers that generate customer loyalty. -...

As a Customer Service Cum Administrative Assistant, you will be one of key person to deliver excellent customer service to our clients. This position gives you the opportunity to deal with China customer service team and customers of different industries of different countries. You will be able to grow and groom your assigned territory and create wonderful...

**Customer Service Specialist** for VIRTUAL OFFICE / SHARED OFFICES. Job role: **Requirements**: - Previous experience in sales and/or customer service. Min. 2 years. - Excellent face to face and phone communication skills with customers - A fluency in English, both verbal and written - Fluent in Mandarin Chinese - Ability to build and nurture...

As a Customer Service Cum Administrative Assistant, you will be one of key person to deliver excellent customer service to our clients.This position gives you the opportunity to deal with China customer service team and customers of different industries of different countries.You will be able to grow and groom your assigned territory and create wonderful...

For registration please WhatsApp 012-408 4321 **Position**: - Shell Customer Service **Location**: - Bangsar South **Working day**: - 5 Days a week **Salary**: - RM3000 **Job Brief**: A Customer Service Executive’s role will be responsible for providing quality and efficient customer service to business customers within Malaysia as the first...

Provide good customer service promptly. - Identify and assess customers’ needs to achieve satisfaction. - Responsible to handle all customers inquiries and feedbacks in a quality manner. - Manage and ensure timely meeting the customer requirements. - Ensure maintaining accurate system data and records. - Assist in interface testing, system setting testing,...

**6 months contract role (renewable)**: - **Work Location: Kerinchi, Bangsar**: - **Work shift rotation: morning, noon, midnight** **Responsibilities**: - Build rapport and long term relationships with Clients while providing excellent customer service standards. - Create shipment booking arrangements - Entertain customer's enquiries on product &...

Job Descriptions: Services To attend to inbound calls enquiries over various range consumer financial products and services. To handle calls professionally by providing accurate and timeline information and able to provide effective solution to customer's queries. To provide personalized customer service to customers, whilst maintaining a professionalism and...

Job Description: **Requirements**: - Previous experience in sales and/or customer service - Excellent face to face and phone communication skills with customers - Fluent in Chinese - Ability to build and nurture relationships with customers, clients, and agents - The ability to manage a diverse range of tasks - A fluency in English, both verbal and...

Provide good customer service promptly. - Identify and assess customers’ needs to achieve satisfaction. - Responsible to handle all customers inquiries and feedbacks in a quality manner. - Manage and ensure timely meeting the customer requirements. - Ensure maintaining accurate system data and records. - Provide product-related information and assist in...

Responsibilities: Perform customer verifications Provide a friendly and professional welcome to customers, presenting a positive impression of themselves and the organization Responding promptly with accurate and timely information to customer inquiries regarding products and services of the organization Ensure all inquiries are answered in a professional...

Job Title: Customer Service ExecutiveWorking Hours: 11am - 8pmWorking Day: rotation of 5 working days per week (including weekends)Working Location: Bangsar SouthCompany Background: Newly built customer service center in MalaysiaSalary: RM4000++Responsibilities: Provide good customer service promptly. Identify and assess customers' needs to achieve...

**Project for 6 Months Only** - **Full job description**_ PROJECT: Astro Customer service What you will do: Interact with customers via telephone to provide information and assistance. Professionally handle high volume of inquiries from customers Achieve productivity standards and goals while maintaining the highest level of customer service. Able to...

**Job Descriptions** - Manage incoming and outgoing phone calls. - Handling client sales inquiries on social media platforms and webmail. - Handling client queries through all other forms of communication channel. - Actively follow up with prospective customers and persuade client to signed up for our services. - Handle customer complaints, provide...

Provide good customer service promptly. Identify and assess customers' needs to achieve satisfaction. Responsible to handle all customers inquiries and feedbacks in a quality manner. Manage and ensure timely meeting the customer requirements. Ensure maintaining accurate system data and records. Assist in interface testing, system setting testing, problem...

**Job Descriptions** - Manage incoming and outgoing phone calls. - Handling client sales inquiries on social media platforms and webmail. - Handling client queries through all other forms of communication channel. - Actively follow up with prospective customers and persuade client to signed up for our services. - Handle customer complaints, provide...

Customer Service Specialist for VIRTUAL OFFICE / SHARED OFFICES.Job role:Requirements: Previous experience in sales and/or customer service. Min. 2 years. Excellent face to face and phone communication skills with customers A fluency in English, both verbal and written Fluent in Mandarin Chinese Ability to build and nurture relationships with customers,...

Job Description:Requirements: Previous experience in sales and/or customer service Excellent face to face and phone communication skills with customers Fluent in Chinese Ability to build and nurture relationships with customers, clients, and agents The ability to manage a diverse range of tasks A fluency in English, both verbal and written An understanding...

Provide good customer service promptly. Identify and assess customers' needs to achieve satisfaction. Responsible to handle all customers inquiries and feedbacks in a quality manner. Manage and ensure timely meeting the customer requirements. Ensure maintaining accurate system data and records. Provide productrelated information and assist in the process of...