Customer Service

5 months ago


Bangsar South, Malaysia PSK Full time

1.Customer Service Associate to handle general inquiries of customers over phone calls and live chats
2.Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
3.Maintains customer records by updating account information

■MUST TO HAVE: Both native Japanese & non-natives are welcome to apply
1.Japanese Speaking with Kanji writing skills
2.Non-natives should have N1 or N2 certification
3.Non-natives should have a customer service experience in Japanese (at least 6months to 1 year of experience)
and has an academic background in Japan.

2.Experience of Customer Service

■Personality Requirement:1.Exemplary communication skills and customer-oriented approach
2.Ability to present, persuade and communicate effectively

**Salary**: RM7,000.00 - RM9,000.00 per month

Schedule:

- Day shift

**Experience**:

- Customer Care Specialist: 1 year (required)

**Language**:

- Japanese (required)

Ability to Commute:

- Bangsar South (required)

Ability to Relocate:

- Bangsar South: Relocate before starting work (required)



  • Bangsar South, Malaysia Life Care Diagnostic Medical Centre Sdn Bhd Full time

    **Responsibilities** - Duties include accurately processing customer service requests, resolving service issue and sales requests, profiling customers to identify their needs and new sales. - Provide customers with excellent service, including greeting customer, smiling, using their name and building a rapport with customers that generate customer loyalty. -...


  • Bangsar South, Malaysia AIHAI MINERALS SEA SDN BHD Full time

    As a Customer Service Cum Administrative Assistant, you will be one of key person to deliver excellent customer service to our clients. This position gives you the opportunity to deal with China customer service team and customers of different industries of different countries. You will be able to grow and groom your assigned territory and create wonderful...


  • Bangsar South, Malaysia Universal Serviced Offices Full time

    **Customer Service Specialist** for VIRTUAL OFFICE / SHARED OFFICES. Job role: **Requirements**: - Previous experience in sales and/or customer service. Min. 2 years. - Excellent face to face and phone communication skills with customers - A fluency in English, both verbal and written - Fluent in Mandarin Chinese - Ability to build and nurture...

  • Shell Customer Service

    5 months ago


    Bangsar South, Malaysia Radius GSA SDN BHD Full time

    For registration please WhatsApp 012-408 4321 **Position**: - Shell Customer Service **Location**: - Bangsar South **Working day**: - 5 Days a week **Salary**: - RM3000 **Job Brief**: A Customer Service Executive’s role will be responsible for providing quality and efficient customer service to business customers within Malaysia as the first...


  • Bangsar South, Malaysia Lifework HR Services Sdn Bhd Full time

    **6 months contract role (renewable)**: - **Work Location: Kerinchi, Bangsar**: - **Work shift rotation: morning, noon, midnight** **Responsibilities**: - Build rapport and long term relationships with Clients while providing excellent customer service standards. - Create shipment booking arrangements - Entertain customer's enquiries on product &...


  • Bangsar South, Malaysia Agensi Pekerjaan VR Excellent (M) Sdn Bhd Full time

    Job Description: **Requirements**: - Previous experience in sales and/or customer service - Excellent face to face and phone communication skills with customers - Fluent in Chinese - Ability to build and nurture relationships with customers, clients, and agents - The ability to manage a diverse range of tasks - A fluency in English, both verbal and...


  • Bangsar South, Malaysia TRION SOLUTIONS SERVICES SDN.BHD Full time

    Provide good customer service promptly. - Identify and assess customers’ needs to achieve satisfaction. - Responsible to handle all customers inquiries and feedbacks in a quality manner. - Manage and ensure timely meeting the customer requirements. - Ensure maintaining accurate system data and records. - Provide product-related information and assist in...


  • Bangsar South, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    Responsibilities: Perform customer verifications Provide a friendly and professional welcome to customers, presenting a positive impression of themselves and the organization Responding promptly with accurate and timely information to customer inquiries regarding products and services of the organization Ensure all inquiries are answered in a professional...

  • Astro Customer Service

    5 months ago


    Bangsar South, Malaysia RESOURCES ENTITY SDN BHD Full time

    **Project for 6 Months Only** - **Full job description**_ PROJECT: Astro Customer service What you will do: Interact with customers via telephone to provide information and assistance. Professionally handle high volume of inquiries from customers Achieve productivity standards and goals while maintaining the highest level of customer service. Able to...


  • Bangsar South, Malaysia Talentnect Full time

    **Responsibilities**: - To effectively carry out the duties of customer service personnel to achieve total customer satisfaction and corporate objectives. - Process customer orders, sales processing, goods exchange/refund duties, and payment collection. - Help members/customers inquiries and feedback with swift response in professional and effective...


  • Bangsar South, Malaysia NW CORPORATE ADVISORY SDN BHD Full time

    **Job Descriptions** - Manage incoming and outgoing phone calls. - Handling client sales inquiries on social media platforms and webmail. - Handling client queries through all other forms of communication channel. - Actively follow up with prospective customers and persuade client to signed up for our services. - Handle customer complaints, provide...


  • Bangsar South, Malaysia KAALI HR SDN. BHD. Full time

    Description: - In this role, you'll get to provide exceptional customer service to restaurant owners and managers by responding to inquiries related to card reader issues, online ordering set up and much more. - You will also navigate processes to properly escalate and coordinate customer responses according to company values. - You not only will give away...


  • Bangsar South, Malaysia QuessGlobal (Malaysia) Sdn Bhd Full time

    Responsible to ensure customer’s satisfaction in form of courteous and prompt service and update customers with accurate information. - Ensure diligent follow up and fulfill promises made to customers. - Establish and maintain good relationships with customers, build better customer experience - Adhere strictly to the contact center standards operating...

  • Customer Service Agent

    5 months ago


    Bangsar South, Malaysia Brandt International Sdn Bhd Full time

    **Responsibilities**: - Primarily act as the interface between buyer and seller via various contact channels, setting realistic expectations, resolving fulfillment related problems and providing support to the customer ensuring a high level of satisfaction. - Primarily handle inquiries via social media platforms pertaining to orders, payments, shipping,...


  • Bangsar South, Malaysia Fafa Florist Full time

    We are looking for young dynamic individuals to join us in growing our **online floral business.** We're looking for: *Min diploma holder - Malaysian only *Age : 23-35 *Fluent in speak & written in Mandarin & English *knowledge in Apple Product (MAC & iPhone) *Able to work independently *Detailed oriented person - Experience in using E-commerce portals...

  • Customer Service

    5 months ago


    Bangsar South, Malaysia John Clements Full time

    1.Customer Service Associate to handle general inquiries of customers over phone calls and live chats 2.Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller 3.Maintains customer records by updating account information ■MUST TO HAVE: Both native Japanese & non-natives are...


  • Bangsar South, Malaysia Agensi Pekerjaan 3S Talent Search Sdn Bhd Full time

    **About Our Client** The company is involved in broadcast media, entertainment, and publishing industries; providing technical consulting services, project and systems management and technical support. **Responsibilities**: - Perform customer verifications - Provide a friendly and professional welcome to customers, presenting a positive impression of...


  • Bangsar South, Malaysia S Business Consulting Full time

    Job Title: Customer Service Executive Working Hours: 11am - 8pm Working Day: rotation of 5 working days per week (including weekends) Working Location: Bangsar South Company Background: Newly built customer service center in Malaysia **Salary**: RM4000++ **Responsibilities**: - Provide good customer service promptly. - Identify and assess customers’...


  • Bangsar South, Malaysia S Business Consulting Full time

    Job Title: Customer Service Executive Working Hours: 11am - 8pm Working Day: rotation of 5 working days per week (including weekends) Working Location: Bangsar South Company Background: Newly built customer service center in Malaysia Salary Range: RM3000 - RM4000 **Responsibilities**: - Provide good customer service promptly. - Identify and assess...


  • Bangsar South, Malaysia KAALI HR SDN. BHD. Full time

    Description: - In this role, you'll get to provide exceptional customer service to restaurant owners and managers by responding to inquiries related to card reader issues, online ordering set up and much more. - You will also navigate processes to properly escalate and coordinate customer responses according to company values. - You not only will give away...