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Inbound Customer Service Immediate Hiring
2 weeks ago
**Job Summary**
To attend to inbound calls - inquiries, problems, and complaints from customers to resolve issues, providing excellent contact resolution, and performing outbound calls when necessary.
**Responsibilities**:
- An inbound customer service agent plays a significant role in building a brand's reputation.
- Primarily handle inquiries from both sellers and buyers (existing customers )
- CS Agents are expected to provide first contact resolution per standard operating procedures.
- Your responsibilities include responding to phone calls from customers to help meet their needs and inquiries.
**Job Requirement**:
- We welcome fresh graduates with excellent English communication skills to apply.
- SPM holders with customer service experience are welcome to apply.
- Good communication skills in English, both spoken and written are mandatory.
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: RM2,300.00 - RM2,500.00 per month
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Attendance bonus
Application Question(s):
- You will be able to join immediately?
**Education**:
- STM/STPM (preferred)
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