Executive Call Centre/ Contact Centre
4 days ago
工作亮點:
- 靠近輕軌/地鐵站
- 特別尋找有才華的候選人
- 盡快開始
工作職責:
- 在周轉時間內處理客戶的請求、詢問和投訴時提供高水準的客戶服務體驗。
- 有效、及時地提供首次呼叫解決方案。
- 以有效率、有禮貌和專業的方式處理客戶的詢問。
- 能夠在團隊環境中獨立工作,在缺乏客戶跟進(即所有權)的情況下支援團隊成員。
職位需要:
- 任何相關學科的學士學位/文憑。
- 具有客戶服務/呼叫中心/信用卡銷售/銀行或金融業背景的經驗將是一個額外的優勢。不過,也歡迎應屆畢業生申請。
- 具備電腦知識並精通 Microsoft Office。
- 能流利地用英語和馬來語交談。
- 能夠立即開始是一個額外的優勢。
- 每週工作 5 天,可以在週末和公共假期輪班。 (被選中的候選人將有權輪流享受休息日和休息日)
- 具有良好的禮儀,具有強大的團隊合作精神。
- 成功的候選人將駐紮在孟沙辦事處。
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