Executive Call Centre/ Contact Centre
2 weeks ago
**Executive Call Centre/ Contact Centre (Retention Unit)**
**Responsibilities**:
- Performing effective outbound telephone calls with the objective of strengthening relationship with the ACS existing clients through quality service standard.
- Persuade customer to activate credit cards with us and use our credit card.
- To effectively manage and handle customers to perform card activation,follow up on return calls or card delivery to customer.
- To effectively manage and retain customer.
- Cross-sell other products including balance transfer and supplementary cards to support receivables.
-
Executive Call Centre/ Contact Centre
4 weeks ago
Bangsar South, Malaysia AEON Credit Service (M) Berhad Full timeJob Highlights: - Close to LRT/MRT station - Start ASAP Job Responsibilities: - To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time. - To provide first call resolution in an effective and timely manner. - To handle customer inquiries in an efficient, courteous...
-
Call Centre Representative
4 weeks ago
Bangsar South, Malaysia XCL Education Malaysia Full timeThe position forms an integral part of the Leads qualifications support team strategy which provides XCL MY schools a complete customer engagement through its omni-channel centre (outbound calls, online chat, social, inbound and others). Key focus of the role is toe lead a team of contact centre agents to engage with potential and existing parents through...
-
Bangsar South, Malaysia AEON Credit Service (M) Berhad Full time**Main Purpose of the Job**: To improve Contact Centre Department function in term of system enhancements, call quality, overall work processes, and ensuring Contact Centre is in compliance with the Company policy and procedures. - To assist Unit Head/Department Head on operation improvement project. Handling all projects that request by Unit Head or...
-
Executive Call Centre/ Contact Centre
4 weeks ago
Bangsar South, Malaysia AEON Credit Service (M) Berhad Full time工作亮點: - 靠近輕軌/地鐵站 - 特別尋找有才華的候選人 - 盡快開始 工作職責: - 在周轉時間內處理客戶的請求、詢問和投訴時提供高水準的客戶服務體驗。 - 有效、及時地提供首次呼叫解決方案。 - 以有效率、有禮貌和專業的方式處理客戶的詢問。 -...
-
Corporate Sales Executive
4 weeks ago
Bangsar South, Malaysia Life Care Diagnostic Medical Centre Sdn Bhd Full timeScope of duty: 1. Manage and expand relationships with corporate clients and proactively identify further new business opportunities. 2. Develop a client-focused relationship to understand their needs so that proposed solutions address their issues. 3. Support sales and marketing activities organized by the company. 4. Making calls to potential clients...
-
Associate, Customer Service Executive
6 days ago
Bangsar South, Malaysia Astro Full timeWHY JOIN US?- We practice a vibrant & energetic office culture.- We provide opportunities for career advancement within the company.- Good performance is always rewarded accordingly. “_It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace...
-
Telemarketer
4 weeks ago
Bangsar South, Malaysia Life Care Diagnostic Medical Centre Sdn Bhd Full timeRequirements - Citizens of Malaysia - 20 years to 70 years old. - Good telephone conversation skill - Full training will be provided. - Education requirement - Minimum SPM but not compulsory. - Working hours from 9am to 6pm from Mon to Fri - Sat half day from 9am to 2pm. Sun off day. - Experience in Medical Industry especially ECP Product is a bonus but not...
-
Assistant Manager
6 days ago
Bangsar South, Malaysia AEON Credit Service (M) Berhad Full timeDirectly report to Section Head of Contact Centre Department (CCD) on overall operation of Contact Centre. - Review operation performance & provide new action/planning in monthly & yearly basis. - Ensure the operation is in compliance with internal policy and guideline as well as BNM requirements. - Ensure staffs meet individual KRA and contribute to the...
-
Assistant Manager
4 weeks ago
Bangsar South, Malaysia AEON Credit Service (M) Berhad Full timeDirectly report to the Section Head of.the Contact Centre Department (CCD) on the overall operation of the Contact Centre. - Review operation performance & provide new action/planning on a monthly & yearly basis. - Ensure the operation complies with internal policy and guidelines as well as BNM requirements. - Ensure staffs meet individual KRA and contribute...
-
Bangsar South, Malaysia AEON Credit Service (M) Berhad Full time**工作的主要目的:** 在系統增強、通話品質、整體工作流程方面改善聯絡中心部門的職能,並確保聯絡中心符合公司政策和程序。 **職位描述:** - 協助單位負責人/部門負責人進行營運改善專案。 處理單位負責人或部門負責人要求的所有項目的測試和實施。 -...
-
Branch Manager
4 weeks ago
Bangsar, Malaysia TCM Healthcare Sdn BHd Full time**Branch Manager** Working Days : 6 days Location : Bangsar Nature of Business :Established TCM Healthcare centre RESPONSIBILITIES - To supervise daily running of the operation of the branch - Updating and monitoring of clinic appointment schedule - Monitoring of entire clinic's service quality, customer's feedback, special request and complaints (if...
-
IT Manager
6 days ago
Bangsar South, Malaysia Life Care Diagnostic Medical Centre Sdn Bhd Full timeJob Description: - Understand the Software Requirements Specifications and Design Documents - Preparing technical design specifications. - Backup and restore of database. - Any other tasks assigned by management. **Requirements**: - Degree in software engineering or computer science - Minimum of 1 -2 years of software development experience - Proficient...
-
Retail Assistant
6 days ago
Bangsar, Malaysia Health Lane Family Pharmacy Sdn Bhd Full time**Responsibilities**: - Provide good customers service to customers - Willing to interacts with customer, answer customer enquiry and build relationship - Cashiering-being responsible for processing cash and card payments - Assist in merchandising product and always maintain complete stock level - Maintain a pleasant shopping environment in outlet by...
-
Nightshift Customer Service
4 weeks ago
Bangsar South, Malaysia KAALI HR SDN. BHD. Full timeDescription: - In this role, you'll get to provide exceptional customer service to restaurant owners and managers by responding to inquiries related to card reader issues, online ordering set up and much more. - You will also navigate processes to properly escalate and coordinate customer responses according to company values. - You not only will give away...
-
Customer Service Consultant #inbound #6months
4 weeks ago
Bangsar, Malaysia QuessGlobal (Malaysia) Sdn Bhd Full time_**Contact Centre (UCC) / Care Crew - (**_**INTAKE ON 26th APR 2024)** - Training: 1 month (Hybrid) - Mon - Fri / 8.30am - 5.30pm - **Woking Hours: (Rotational Basis)**_ - Mon - Friday: 8am - 10pm - Sat, Sun & PH: 8am - 10pm - Must be willing to work shift rotation - **Working Location**:_ - Bangsar - **Basic Salary**:_ - RM 2500 - **Min Requirement**:_ -...
-
Clinical Assistant
1 month ago
Bangsar South, Malaysia Life Care Diagnostic Medical Centre Sdn Bhd Full time**Position summary**: To handle the health screening process for customers. To assist in day-to-day operation. To prepare customers for relevant tests or investigations. Maintain good communication with relevant departments and clinics. - Adhere to and implement all company policies and procedures - Manage, assist & conduct relevant medical check-up tests &...
-
Customer Service Agent
1 month ago
Bangsar South, Malaysia Brandt International Sdn Bhd Full time**Responsibilities**: - Primarily act as the interface between buyer and seller via various contact channels, setting realistic expectations, resolving fulfillment related problems and providing support to the customer ensuring a high level of satisfaction. - Primarily handle inquiries via social media platforms pertaining to orders, payments, shipping,...
-
Mobile Call Centre
1 month ago
Bangsar, Malaysia 1Millennium International Sdn Bhd Full time**Job description** Attend & answer inbound calls from customers / chatting with customer, identify billing issues on pre-unifi / unifi product (mobile) and assist them to solve problems by providing the right solutions **Working location**:TM Annexe, Bangsar (Nearby LRT Kerinchi) **Requirement** - Malaysian citizen - Good communication in Bahasa &...
-
Customer Care Consultant
1 month ago
Bangsar South, Malaysia Brandt International Sdn Bhd Full time**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...
-
Patient coordinator
2 weeks ago
Bangsar South, Malaysia Sunfert International Fertility Centre Sdn Bhd Full time**Job Purpose**To assist in overall Administration, Operations and Logistics management related to the recruitment and intake of egg & sperm donors and the matching of those donors to Intended patients.**Duties**2. Work closely with clinicians and clinical staff to provide exceptional, compassionate patient care for patients undergoing treatment.3. In charge...