Call Centre Representative

The position forms an integral part of the Leads qualifications support team strategy which provides XCL MY schools a complete customer engagement through its omni-channel centre (outbound calls, online chat, social, inbound and others). Key focus of the role is toe lead a team of contact centre agents to engage with potential and existing parents through...

Executive Call Centre/ Contact Centre (Retention Unit)Responsibilities: Performing effective outbound telephone calls with the objective of strengthening relationship with the ACS existing clients through quality service standard. Persuade customer to activate credit cards with us and use our credit card. To effectively manage and handle customers to perform...

**Executive Call Centre/ Contact Centre (Retention Unit)** **Responsibilities**: - Performing effective outbound telephone calls with the objective of strengthening relationship with the ACS existing clients through quality service standard. - Persuade customer to activate credit cards with us and use our credit card. - To effectively manage and handle...

Job Highlights: - Close to LRT/MRT station - Start ASAP Job Responsibilities: - To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time. - To provide first call resolution in an effective and timely manner. - To handle customer inquiries in an efficient, courteous...

WHY JOIN US?- We practice a vibrant & energetic office culture.- We provide opportunities for career advancement within the company.- Good performance is always rewarded accordingly."_It's our people that make Astro Malaysia's leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace differences -...

Job Highlights: Close to LRT/MRT station Start ASAPJob Responsibilities: To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turnaroundtime. To provide first call resolution in an effective and timely manner. To handle customer inquiries in an efficient, courteous and professional...

WHY JOIN US?- We practice a vibrant & energetic office culture.- We provide opportunities for career advancement within the company.- Good performance is always rewarded accordingly. “_It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace...

**Job Summary**: Highly motivated and experienced Team Leader which will be responsible for managing a team of contact centre representatives, ensuring that they provide exceptional customer service and meet or exceed performance metrics. The Team Leader will play a critical role in driving business objectives, optimizing the customer experience and building...

Apart from Sports and Physio Rehab Centre, we are also medical devices distributor, and we worked with clinics and hospitals across Malaysia. Our growing company is hiring a Medical Representative for Sales and Marketing to join our expanding team. **Responsibilities: Sales and Marketing: Medical Representative** - Scheduling appointments and meetings with...

**Main Purpose of the Job**: To improve Contact Centre Department function in term of system enhancements, call quality, overall work processes, and ensuring Contact Centre is in compliance with the Company policy and procedures. - To assist Unit Head/Department Head on operation improvement project. Handling all projects that request by Unit Head or...

Main Purpose of the Job:To improve Contact Centre Department function in term of system enhancements, call quality, overall work processes, and ensuring Contact Centre is in compliance with the Company policy and procedures. To assist Unit Head/Department Head on operation improvement project.Handling all projects that request by Unit Head or Department Head...

WHY JOIN US?- We practice a vibrant & energetic office culture.- We provide opportunities for career advancement within the company.- Good performance is always rewarded accordingly. “_It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace...

Apart from Sports and Physio Rehab Centre, we are also medical devices distributor, and we worked with clinics and hospitals across Malaysia. Our growing company is hiring a Medical Representative for Sales and Marketing to join our expanding team.Responsibilities: Sales and Marketing: Medical Representative Scheduling appointments and meetings with...

*JAWATAN* :Astro Call Center Executive(KL)Sila Whatsapp di (Astro)Call Center Executive(KL)Gaji Basic + Commision sehingga RM 4500SYARAT-SYARAT KELAYAKAN:- Warganegara Malaysia- Minima SPMSijil SPM (jika tidak ada sijil SPM bawa SLIP SPM) atau SKM atau STPM atau DIPLOMA atau DEGREE, salah satu dari document tersebut wajib perlu ada semasa interview. (Jika...

*JAWATAN* :Astro Call Center Executive(KL)Sila Whatsapp di (Astro)Call Center Executive(KL)Gaji Basic + Commision sehingga RM 4500SYARAT-SYARAT KELAYAKAN:- Warganegara Malaysia- Minima SPMSijil SPM (jika tidak ada sijil SPM bawa SLIP SPM) atau SKM atau STPM atau DIPLOMA atau DEGREE, salah satu dari document tersebut wajib perlu ada semasa interview. (Jika...

*JAWATAN* :Astro Call Center Executive(KL) Sila Whatsapp di 014 6632942 (Astro)Call Center Executive(KL) Gaji Basic + Commision sehingga RM 4500 SYARAT-SYARAT KELAYAKAN: - Warganegara Malaysia - Minima SPM Sijil SPM (jika tidak ada sijil SPM bawa SLIP SPM) atau SKM atau STPM atau DIPLOMA atau DEGREE, salah satu dari document tersebut wajib perlu ada...

*JAWATAN* :Astro Call Center Executive(KL) Sila Whatsapp di 014 6632942 (Astro)Call Center Executive(KL) Gaji Basic + Commision sehingga RM 4500 SYARAT-SYARAT KELAYAKAN: - Warganegara Malaysia - Minima SPM Sijil SPM (jika tidak ada sijil SPM bawa SLIP SPM) atau SKM atau STPM atau DIPLOMA atau DEGREE, salah satu dari document tersebut wajib perlu ada...

**Main purpose of the job**: To identify the required knowledge, skills and abilities of the staff in the organization, that are needed to perform their jobs effectively and organize high-quality training programs to meet these needs successfully and also to trace and monitor inbound/outbound call quality to ensure consistently outstanding service at all...

Attend/answer inbound calls from customers, identify problems with the product, and assist the customer in solving the problems by providing the right solution. - Good communication skills in English and Bahasa. - Mandarin/Tamil speaker is an advantage. - Open to SPM leavers, fresh grads, or even experienced customer service...

**Job Descriptions**: Services - To attend to inbound calls enquiries over various range consumer financial products and services. - To handle calls professionally by providing accurate and timeline information and able to provide effective solution to customer’s queries. - To provide personalized customer service to customers, whilst maintaining a...