Mobile Call Centre

Job descriptionAttend & answer inbound calls from customers / chatting with customer, identify billing issues on pre-unifi / unifi product (mobile) and assist them to solve problems by providing the right solutionsWorking location:TM Annexe, Bangsar (Nearby LRT Kerinchi)Requirement Malaysian citizen Good communication in Bahasa & English Working Days: Monday...

WHY JOIN US?- We practice a vibrant & energetic office culture.- We provide opportunities for career advancement within the company.- Good performance is always rewarded accordingly."_It's our people that make Astro Malaysia's leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace differences -...

The position forms an integral part of the Leads qualifications support team strategy which provides XCL MY schools a complete customer engagement through its omni-channel centre (outbound calls, online chat, social, inbound and others). Key focus of the role is toe lead a team of contact centre agents to engage with potential and existing parents through...

The position forms an integral part of the Leads qualifications support team strategy which provides XCL MY schools a complete customer engagement through its omni-channel centre (outbound calls, online chat, social, inbound and others). Key focus of the role is toe lead a team of contact centre agents to engage with potential and existing parents through...

Executive Call Centre/ Contact Centre (Retention Unit)Responsibilities: Performing effective outbound telephone calls with the objective of strengthening relationship with the ACS existing clients through quality service standard. Persuade customer to activate credit cards with us and use our credit card. To effectively manage and handle customers to perform...

**Executive Call Centre/ Contact Centre (Retention Unit)** **Responsibilities**: - Performing effective outbound telephone calls with the objective of strengthening relationship with the ACS existing clients through quality service standard. - Persuade customer to activate credit cards with us and use our credit card. - To effectively manage and handle...

WHY JOIN US?- We practice a vibrant & energetic office culture.- We provide opportunities for career advancement within the company.- Good performance is always rewarded accordingly. “_It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace...

Job Highlights: - Close to LRT/MRT station - Start ASAP Job Responsibilities: - To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time. - To provide first call resolution in an effective and timely manner. - To handle customer inquiries in an efficient, courteous...

Job Highlights: Close to LRT/MRT station Start ASAPJob Responsibilities: To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turnaroundtime. To provide first call resolution in an effective and timely manner. To handle customer inquiries in an efficient, courteous and professional...

**Job description** Attend & answer inbound calls from customers / chatting with customer, identify billing issues on pre-unifi / unifi product (mobile) and assist them to solve problems by providing the right solutions **Working location**:TM Annexe, Bangsar (Nearby LRT Kerinchi) **Requirement** - Malaysian citizen - Good communication in Bahasa &...

**Main Purpose of the Job**: To improve Contact Centre Department function in term of system enhancements, call quality, overall work processes, and ensuring Contact Centre is in compliance with the Company policy and procedures. - To assist Unit Head/Department Head on operation improvement project. Handling all projects that request by Unit Head or...

Main Purpose of the Job:To improve Contact Centre Department function in term of system enhancements, call quality, overall work processes, and ensuring Contact Centre is in compliance with the Company policy and procedures. To assist Unit Head/Department Head on operation improvement project.Handling all projects that request by Unit Head or Department Head...

WHY JOIN US?- We practice a vibrant & energetic office culture.- We provide opportunities for career advancement within the company.- Good performance is always rewarded accordingly. “_It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace...

*JAWATAN* :Astro Call Center Executive(KL)Sila Whatsapp di (Astro)Call Center Executive(KL)Gaji Basic + Commision sehingga RM 4500SYARAT-SYARAT KELAYAKAN:- Warganegara Malaysia- Minima SPMSijil SPM (jika tidak ada sijil SPM bawa SLIP SPM) atau SKM atau STPM atau DIPLOMA atau DEGREE, salah satu dari document tersebut wajib perlu ada semasa interview. (Jika...

*JAWATAN* :Astro Call Center Executive(KL)Sila Whatsapp di (Astro)Call Center Executive(KL)Gaji Basic + Commision sehingga RM 4500SYARAT-SYARAT KELAYAKAN:- Warganegara Malaysia- Minima SPMSijil SPM (jika tidak ada sijil SPM bawa SLIP SPM) atau SKM atau STPM atau DIPLOMA atau DEGREE, salah satu dari document tersebut wajib perlu ada semasa interview. (Jika...

*JAWATAN* :Astro Call Center Executive(KL) Sila Whatsapp di 014 6632942 (Astro)Call Center Executive(KL) Gaji Basic + Commision sehingga RM 4500 SYARAT-SYARAT KELAYAKAN: - Warganegara Malaysia - Minima SPM Sijil SPM (jika tidak ada sijil SPM bawa SLIP SPM) atau SKM atau STPM atau DIPLOMA atau DEGREE, salah satu dari document tersebut wajib perlu ada...

*JAWATAN* :Astro Call Center Executive(KL) Sila Whatsapp di 014 6632942 (Astro)Call Center Executive(KL) Gaji Basic + Commision sehingga RM 4500 SYARAT-SYARAT KELAYAKAN: - Warganegara Malaysia - Minima SPM Sijil SPM (jika tidak ada sijil SPM bawa SLIP SPM) atau SKM atau STPM atau DIPLOMA atau DEGREE, salah satu dari document tersebut wajib perlu ada...

*JAWATAN* :Astro Call Center Executive(KL) Sila Whatsapp di 014 6632942 (Astro)Call Center Executive(KL) Gaji Basic + Commision sehingga RM 4500 SYARAT-SYARAT KELAYAKAN: - Warganegara Malaysia - Minima SPM Sijil SPM (jika tidak ada sijil SPM bawa SLIP SPM) atau SKM atau STPM atau DIPLOMA atau DEGREE, salah satu dari document tersebut wajib perlu ada...

**Job Summary**: - Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer needs. - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - Meeting or exceeding productivity and...

**Main purpose of the job**: To identify the required knowledge, skills and abilities of the staff in the organization, that are needed to perform their jobs effectively and organize high-quality training programs to meet these needs successfully and also to trace and monitor inbound/outbound call quality to ensure consistently outstanding service at all...