IT Helpdesk Support
3 weeks ago
**Position** : IT Helpdesk Support
**Basic Salary ** : RM 2,800 - RM 3,400 + Allowances
**Location ** : Bangsar South, KL
**Working Hours**: Monday - Friday (9am - 6pm)
**Job Scope**
- You will be interacting with customers, and responding to their needs.
- Gather customer information and determine the issue by evaluating and analyzing the symptoms.
- You will follow up and make scheduled callbacks to customers where necessary.
**Job Qualifications**:
- Min 1 year in IT Helpdesk
- Proficient in spreadsheets and word processing
- Extensive experience with Microsoft Windows
- Experience with networks in a professional environment
- Familiarity with other operating systems preferred (Linux, MAC OS)
- Experience with administration of Servers (Windows or Mac)
- Troubleshooting hardware and software issues
- _**Fresh graduates are encouraged to apply**_
**Job Types**: Permanent, Full-time
**Salary**: RM2,800.00 - RM3,400.00 per month
**Benefits**:
- Dental insurance
- Flexible schedule
- Free parking
- Gym membership
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
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