5 Star Hotel Receptionist

2 weeks ago


Kuala Lumpur, Malaysia Agensi Pekerjaan SRIM Sdn Bhd Full time

**REQUIREMENTS FOR HOTEL RECEPTIONIST FOR 5 STAR HOTELS IN KUALA LUMPUR**

*Malaysian females or males are encouraged to apply

*Aged below 35 years old

*Fresh graduates from related field of study are encouraged to apply

*Energetic and have excellent customer service skills and able to work in a fast paced environment

*Professional, attentive and detail oriented, ensuring customers have a great experience

*Have good interpersonal skills, adaptability and conflict-resolution skills for which they are able to resolve any issues that arise to ensure customers leave happy

**RESPONSIBILITIES**

1) To welcome guests as they arrive, provide a warm and friendly greeting, and assist with check-in and check-out processes.

2) To address guest inquiries, concerns, and requests promptly and courteously.

3) To manage room reservations and bookings, ensuring accuracy of information and availability.

4) To provide information about room rates, hotel amenities, and special packages.

5) To handle incoming calls, transfer calls to appropriate departments, and take messages when necessary.

6) To assist guests in arranging transportation, making restaurant reservations, and providing information about local attractions and events.

7) Other ad-hoc tasks as required.

**Job Types**: Full-time, Contract
Contract length: 12 months

**Salary**: From RM2,400.00 per month

**Benefits**:

- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay
- Performance bonus
- Tips

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

Expected Start Date: 08/31/2023



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