Female Retail Supervisor
4 months ago
**Summary**:
The Operations Supervisor is responsible for day-to-day retail operations and sales operations of all our outlets
**Responsibilities**:
Sales:
- Monitor sales progress and achieve monthly store targets
Leadership:
- Drive a store-wide fun, exciting and rewarding culture
- A lead by example approach with the ability to motivate, coach, train and inspire your team
- Resilience, with the ability to effectively manage and execute change within your stores
- Exceptional time management skills and the ability to work in a fast paced and changing
- Good communication skills, with the ability to hold difficult conversations in a clear, effective and outcome-focused fashion
Administration:
- Online Store:
- Shopify Orders
- Arrange DHL Orders
- Create DHL consignment note and arrange DHL pick-up for online orders
- Segregate monthly new collections
- Publish new arrivals to Shopify
- Handling Lazada online chats
- Checking and updating monthly sales report
- Assign work responsibilities, prepares schedules and ensure that all shifts are covered
- Responding to customer complaints and comments and feedback to management
- Ensure policies and procedures are followed
- Ensure that all back office procedures are up to standards (staff planning, cash office, deliveries safety and security routines)
- Deliver and implement operations memo to all Active Stylist
- Inventory management: Monthly stock take and keep up to date on daily inventories
Others:
- Visual Merchandise: Weekly submission of VM with impeccable presentation and high attention to detail
- Weekly update of new arrivals in our online store
- Ensure office supplies and store equipment’s necessary for the operation is in order and good working condition
And other task and responsibilities required by management necessary and beneficial to the company
**Salary**: RM2,300.00 - RM2,500.00 per month
Schedule:
- Rotational shift
Supplemental pay types:
- Commission pay
- Overtime pay
Application Question(s):
- Are you fully Covid Vaccinated?
- Do you have experience managing people? If yes how many and how long?
**Experience**:
- Retail Sales: 1 year (preferred)
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