Project Manager

1 week ago

Kuala Lumpur, Malaysia S&P Global Full time

**The Role**: Project Manager, Software Solutions Professional Services

**The Team**: Professional Services team for Software Solutions is a global team of knowledgeable and enthusiastic consultants with wide range of skills and capabilities.

We manage, configure and consult with clients to deliver initial onboarding as well as extended use case configuration and change requests for Software Solutions Products comprising; thinkFolio, iLEVEL, EDM, WSO and EDM Warehouse.

Our extensive project experience helps customers establish an effective target operating model and define suitable solution workflows to support it. This allows us to add value at every step of the organizational transformation. We look at the business processes the solution supports; considering areas of focus related to system performance or new business requirements; and doing health checks of the system configuration.
Every year, this this allows us to deliver hundreds of successful client engagements spanning multiple segments and industry verticals.

**The Impact**: As a Project Manager in the Strategy and Governance Practice you will have the opportunity to work across multiple business verticals to partner with motivated clients to realise business value from the configuration of Software Solutions Products.
Your success in delivering a positive client experience will be visible in the short and long-term value of the business; from the immediate client satisfaction feedback following engagement completion, client interest to re-engage with professional services for additional configuration in the medium-term, and ultimately to the client realizing value from the product overall which will result in longer-term license renewal.
Professional Services projects provide you an opportunity and focus, to collaborate and connect with internal stakeholders across every function in the S&P Market Intelligence Business to ensure that client expectations are understood and where possible, exceeded as a result of the Professional Services engagement.

**What’s in it for you**:.

An opportunity to lead global, cross-product solution delivery supported by an enthusiastic team comprising technical and business experts

Expand your business knowledge across multiple business verticals covering private markets, credit, asset management, banking, with some potential exposure to commodity and commodity logistics

Contribute to the development of the project management community and help inform and evolve the growth of approach to governance and process

A wide range of interesting and challenging situations exercising your problem solving and collaboration skillset

Demonstrate your ability to deliver in a fast-paced, dynamic environment with motivated and appreciative clients

**Responsibilities**:
Lead projects through every stage of their lifecycle, from initiation, scope definition, design, planning, resource allocation and acceptance

Identify and partner with key external stakeholders to identify key value drivers and achievable success criteria

Budget control, working to the scope defined in a statement of work, with a need for transparent change management - project budgets ranging from $250k to $2m

Collaborate with internal technical leads and experienced professional services teams to ensure that technical design and plans deliver to the client priorities

Coordinate with internal stakeholders outside of the immediate professional services team, to ensure the successful transition between project phases, and service onboarding

Proactively identify risks, establish ownership and agree appropriate mitigating actions for key project risks

**What We’re Looking For**:
**Qualifications**:
5-10 years’ experience in a Project Management role

CSM / PRINCE2 Practitioner / APM / PMI / Agile qualifications desirable

Project Planning and Control / resource forecasting

Experience of working with collaboration and planning software

Soft Skills

Excellent planning and organizational skills, with experience of using Work Breakdown Structure to support estimation

Domain knowledge and experience of delivering to Financial Service business operations

Strong interpersonal and communication skills with the ability to distil complex issues into actions and responsibilities for non-technical stakeholders

Ability to work under pressure, multi-task and consistently manage to a high level of accuracy and attention to detail

**Running successful meetings and design workshops**: objective setting through to delivering decisions and tracking actions

**Flexible Working**:
We pride ourselves on our agility and diversity, and we welcome requests to work flexibly. For most roles, flexible hours and/or an element of remote working are usually possible. Please talk to us at interview about the type of arrangement that is best for you. We will always try to be adaptable wherever we can.

**Return to Work**:
Have you taken time out for caring responsibilities

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