Retail Store Manager

3 days ago


Klang, Malaysia AGENSI PEKERJAAN FAIR WORK Full time

SCOPE AND GENERAL PURPOSE OF THE JOB
- Handling and overseeing all the day-to-day processes that are carried out in the store.
- Able to manage the product inventory, sales persons, goods for display, sales, etc.

MAIN DUTIES AND RESPONSIBILITIES
- Completes store operational requirements by scheduling and assigning employees; following up on work results.
- Maintains store staff by recruiting, selecting, orienting, and training employees.
- Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
- Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
- Protects employees and customers by providing a safe and clean store environment.
- Maintains the stability and reputation of the store by complying with legal requirements.
- Contributes to team effort by accomplishing related results as needed.
- Managing and motivating a team to increase sales and ensure efficiency.
- Managing stock levels and making key decisions about stock control;
- Analyzing sales figures and forecasting future sales volumes to maximise profits.
- Analyzing and interpreting trends to facilitate planning
- Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organising training and development.
- Ensuring standards for quality, customer service and health and safety are met.
- Resolving health and safety, legal and security issues.
- Responding to customer complaints and comments.
- Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues.
- Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.

**Job Details**

**JOB INFO & REQUIREMENT**
- Contract Type- Full-time- Job Type- Non-Executive- Experience Level- 3-5 years- Job Categories- Retail/Promoters- Language Required- English, Bahasa Malaysia- Nationality Preferred- Malaysians Only- Gender Preferred- All Genders- Own Transport- None**SALARY & OTHER BENEFITS**
- Salary

**RM 5,000 to RM 8,000 per month**

Salary RM 5,000 to RM 8,000 (per month) Location Selangor - Klang Contact Type Full-time Job Type Non-Executive Category Retail/Promoters Employer Info Company Name AGENSI PEKERJAAN FAIR WORK Company Description HR Solutions Size 21-50 employees Company No. JTKSM1078 Company FAIR WORK Joined since: Oct 2023


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