Order Processing Assistant

2 weeks ago


Kuala Lumpur, Malaysia Ingenious Job Full time

**Location**: Bangsar South, Kuala Lumpur
*Hybrid working mode - 3 days at office, 2 days from home

**Responsibilities**:

- Assist other customer service associates with administrative duties.
- Communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues.
- Support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies.

**Requirements**:

- Min 2 years of experience in Customer Service roles OR 1 year of hands-on experience in **Order management / Processing**:

- Fluency in English is a must as you will be liaising with clients from Australia and New Zealand.

**Job Types**: Full-time, Contract
Contract length: 6 months

**Salary**: RM3,000.00 - RM3,500.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Work from home

Schedule:

- Early shift
- Monday to Friday

Supplemental pay types:

- 13th month salary
- Overtime pay

Application Question(s):

- What is your expected salary ?
- When you are available to work ?

**Experience**:

- Order Processing / Management: 1 year (required)

Expected Start Date: 09/04/2023



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