Operation Specialist

2 weeks ago


Petaling Jaya, Malaysia RCSI Resources Sdn Bhd Full time

**Job Scope**

**1.** **Daily Operation**:

- Manage day in day out operation activities including monitoring revenue activities, product & services health level, tasks assignments completion, etc.

**2.** **Project Management**:

- Manage projects, monitoring project activities, project reporting, progress, performance, long and short term KPI & target.
- Conduct report and project analysis to team lead and management.

**3.** **Create Processes**:

- Design and develop new process to support operational activities and projects.
- Work closely with all departments to create inter-departmental processes to ensure the functions of the company.

**4.** **Processes Monitoring**:

- Ensure the processes are being closely monitored and follow to achieve the goals set by the company.

**5.** **Events**:

- Plan, coordinate, and represent the company at industry events, conferences, and trade shows.
- Evaluate the effectiveness of event participation and make recommendations for improvement

**6.** **Training**:

- Conduct necessary training for internal staffs or source for external training to improve the employee skills and knowledge.

**7.** **Operation Reporting and Analysis**:

- Track and analyse performance metrics to evaluate the effectiveness of the services and products.
- Prepare regular reports and presentations for management.

**8.** **Stakeholder Communication**:

- Collaborate with internal teams to align marketing efforts with overall company goals.
- Communicate marketing strategies and initiatives to stakeholders

**Requirements**:

- At least 3 years working experience, preferably in Fintech, Merchant Acquiring, Banking industry. Web3 experience in a plus.
- Bachelor’s degree in Finance, Business, or a related field.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to work independently and in a team environment

**Job Type**: Permanent

**Salary**: RM3,000.00 - RM5,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)



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