Innovations Manager
6 months ago
Qualifications:
**Requirements**:
- Experience in driving/ participation in driving large transformation and innovative scalable solutions within the Trust & Safety / Ecommerce Content Moderation / CS / Risk Ops / Payments CE teams
- Minimum of 4-5 years of experience in leading Business Excellence, Innovation, Transformation in Business Process Outsourcing
- Patience, understanding and resilience when managing complex situations and competing priorities
- Bachelor's degree from recognized university
- Data visualization experience to provide insights and able to succinctly articulate value
- Experience with designing experiments, tools and measures, establishing hypotheses and leading projects from end to end
**Preferred Requirements**
- Experience in Innovating & delivering value in the Trust & Safety / Ecommerce MOD & CS / Risk Ops / Payments CE space
- Experience in tool development and deployment in the above space
- Experienced and certified in Six Sigma - Green Belt / Black Belt Methodology, PMP certification
- Excellent communication and client management skills, presentation abilities and stakeholder management
- Proven ability to work independently
- Ability to be flexible and work creatively and analytically in a problem-solving environment
- Creative thinking/innovative mind-set
- Project delivery - timeline and milestone management, Stakeholder relationship management
- Ability to engage senior client management on offerings, emerging issues in focus
- Demonstrated ability to interface with multiple levels of management
**Responsibilities**:
**Responsibilities**:
- Responsible for Operational Excellence initiatives for the Clients in the E-Com (MOD & CS) and Global Payment (Risk Ops & CCO) verticals
- Define and execute value generation roadmaps leading to large meaningful impact to Clients and TP
- Enhance User experience in the E-Commerce and Global Payments space by continuously improving on products that are serviced
- Identifying Automation opportunities that can be implemented with full stakeholder buy-in
- Creating an ongoing pipeline of ideas in the dynamic space of Trust & Safety and Global Payments, delivering value for the clients
- Proactively identify opportunities, solve problems, and guide operational excellence, site transformational efforts to implementation
- Develop and provide statistical analysis utilizing control charts to assess process capability
- Actively drive the development and sharing of best practices, lessons learnt in cross process team improvements
- Provide LEAN and 6-sigma expertise in problem solving; identify and lead projects with teams
- Coach, mentor, and work with all colleagues in the execution of multiple projects simultaneously
- Continuously challenge the status-quo by encouraging innovation and calculated risk taking
- Serve as a process team SME for Innovation; conduct workshop in instilling the culture of ideation, innovation, and transformation
- Monitor Process performance to determine key opportunity areas to continuously improve performance
-
Innovation & Renovation Manager
5 months ago
Petaling Jaya, Malaysia Nestle Operational Services Worldwide SA Full timeLocation: Petaling Jaya, Malaysia Company: Nestlé Malaysia (Nestle Professional) Full-time Bachelor’s Degree 10+ years of experience **Position Summary** As an Innovation & Renovation Manager you are required to drive and co-ordinate new products development & existing products improvement for the business unit. This is fundamental to driving the agreed...
-
Innovation & Renovation Manager
5 months ago
Petaling Jaya, Malaysia Nestle Full timeLocation: Petaling Jaya, Malaysia Company: Nestlé Malaysia (Nestle Professional) Full-time Bachelor’s Degree 10+ years of experience **Position Summary** As an Innovation & Renovation Manager you are required to drive and co-ordinate new products development & existing products improvement for the business unit. This is fundamental to driving the...
-
Innovation Specialist
5 months ago
Petaling Jaya, Malaysia FrieslandCampina Full timeThe Innovation Specialist Medior is part of the Global SSC Process Innovation & Excellence team (PI&E) team and is responsible for building, deploying and embedding analytics solutions and transforming insights into actions. You will be part of a global team (Malaysia, Hungary & Netherlands) driving analytics solutions within multiple (SSC) departments.What...
-
Consumer Strategy, Insights
5 months ago
Petaling Jaya, Malaysia Heineken Full time**Purpose** This role actively contributes to HEINEKEN Malaysia’s strategy to shape and premiumise the future of beer and beyond with the purpose to lead the strategy, planning, innovation and Consumer Market Intelligence (CMI) program to effectively support commercial functions & give strategic direction to the business and brand objectives. This role...
-
Product Innovation Director
4 days ago
Petaling Jaya, Selangor, Malaysia Hunters International Sdn Bhd Full time**Job Overview:**Hunters International Sdn Bhd is seeking a highly skilled Product Innovation Director to lead our Nutrition product portfolio.As a key member of our team, you will be responsible for championing the category and product vision, managing existing products, and developing innovative solutions to drive business growth.We are looking for a...
-
Product Innovation Lead
6 days ago
Petaling Jaya, Selangor, Malaysia Hunters International Sdn Bhd Full timeJob SummaryWe are seeking a seasoned Product Innovation Lead to champion our product portfolio and drive key pieces of innovation with our product development team.About the RoleLead the management of our existing product portfolio, working closely with the product development team to bring innovative products to market.Develop and execute strategies to...
-
Project Management Office
5 months ago
Petaling Jaya, Malaysia Accord Innovations Private Limited Full time**Job Title: Project Management Office** **Duration: 12 months** **Location: Petaling Jaya, Selangor, 47301 Malaysia** - 1-2 working experience is fine, as long as they are willing to work as PMO - Banking experience is a MUST. **Job Type**: Contract Contract length: 12 months **Salary**: RM3,000.00 - RM6,000.00 per month Schedule: - Monday to...
-
Regional Packaging Category Buyer
5 months ago
Petaling Jaya, Malaysia Kimberly-Clark Full time**Your Job**: In your **Regional Packaging Category Buyer - Innovation and Data Analyst** **role, you’ll help us deliver better care for billions of people around the world. **About Us**: People have looked to Kimberly-Clark brands for more than 150 years and today we're proud to help over a billion people around the world cope, laugh, love and live every...
-
Food Innovation Specialist
5 months ago
Subang Jaya, Malaysia Agensi Pekerjaan Job Expert Sdn Bhd Full time**Responsibilities included**: **Concept Development** - Lead the ideation and conceptualization of new food concepts, drawing inspiration from market trends, consumer preferences, and culinary innovation. Develop innovative and differentiated food recipes that align with our brand identity, target audience, and business objectives. **Market Research** -...
-
Strategic Business Innovation Lead
7 days ago
Petaling Jaya, Selangor, Malaysia Hunters International Sdn Bhd Full timeHunters International Sdn Bhd is a dynamic organization seeking an exceptional Business Analyst to join our team. As a key member of our team, you will play a crucial role in driving business growth and innovation.About the RoleThis exciting opportunity involves supporting and improving our organization's products, services, and software engineering through...
-
S2p Service Delivery
5 months ago
Petaling Jaya, Malaysia Novartis Full time385816BR **S2P Service Delivery & Innovation Lead**: Malaysia **About the role** **Location**: Malaysia - **About this role**: The purpose of this role is to provide key insights into their Regional and Customer’s needs, and play a key role in designing and implementing standardized Service Delivery models that meet the region/customers’ needs and...
-
Marketing Executive
6 months ago
Petaling Jaya, Malaysia TALL INNOVATIONS SDN BHD Full timeWe are an established company seeking credible and committed individuals to fill this position. **Marketing Executive - Menara Amfirst, Petaling Jaya** - **Requirements**:_ a. At least 5 years sales experiences in Interior Design & Build industry with well connections with Architects, Interior Designer & Contractors. b. Minimum 5 years management...
-
Data Center Operation Support
6 months ago
Petaling Jaya, Malaysia PROGENET INNOVATIONS SDN BHD Full time**Position Summary**: 1. Provide 24 hours, 7 days a week, operational support and monitoring of Progenet’s Data Center and Cloud Services on shift rotation basis in ensuring the Data Center and Cloud Services are operating at its optimum availability, performance and efficiency. 2. Monitor helpdesk ticketing system and proactively attend to incidents in a...
-
Noc Support
5 months ago
Petaling Jaya, Malaysia PROGENET INNOVATIONS SDN BHD Full time**Position Summary**: 1. Provide 24 hours, 7 days a week, operational support and monitoring of Progenet’s Data Center and Cloud Services on shift rotation basis in ensuring the Data Center and Cloud Services are operating at its optimum availability, performance and efficiency. 2. Monitor helpdesk ticketing system and proactively attend to incidents in a...
-
Noc Support
5 months ago
Petaling Jaya, Malaysia PROGENET INNOVATIONS SDN BHD Full time**Position Summary**: 1. Provide 24 hours, 7 days a week, operational support and monitoring of Progenet’s Data Center and Cloud Services on shift rotation basis in ensuring the Data Center and Cloud Services are operating at its optimum availability, performance and efficiency. 2. Monitor helpdesk ticketing system and proactively attend to incidents in a...
-
IT Manager
5 months ago
Petaling Jaya, Malaysia Minconsult Full time**WHO IS MINCONSULT** Minconsult is a Malaysian engineering consultancy firm with over 60 years of experience. The firm is a leader in the Southeast Asian region and has a strong track record of innovation and delivering high-quality projects. Minconsult’s engineering solutions are based on pioneering concepts and cutting-edge technology. The firm has...
-
Manager, Change Management
5 months ago
Petaling Jaya, Malaysia Hong Leong Bank Full timeResponsible for the overall quality of the Change Management process and accountable for day to day operation and maintenance of IT Change Management processes, standards, methods and tools in support of IT and Business Unit strategies. - Responsible to ensure that changes are efficiently and effectively recorded, evaluated, authorized, prioritized, planned,...
-
Data Management Manager
6 months ago
Petaling Jaya, Malaysia amIT Global Solution Full time**ROLE SUMMARY** **Responsibilities** **Data Management Tool Mastery**: Oversee the deployment and utilization of major data management and visualization tools such as SAS VIYA, Tableau, and Power BI. Ensure these tools are leveraged to their fullest potential to meet business needs effectively. **Business User Support**: Act as the primary liaison...
-
Market Access Manager
2 months ago
Petaling Jaya, Malaysia Johnson & Johnson Full timeMARKET ACCESS MANAGER (MALAYSIA) For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate...
-
Senior Product Development Manager
1 week ago
Petaling Jaya, Selangor, Malaysia Hunters International Sdn Bhd Full timeJob DescriptionWe are seeking a highly skilled and experienced Senior Product Development Manager to join our team at Hunters International Sdn Bhd.About the RoleThis is an exciting opportunity for a talented individual to lead the development of our product portfolio, driving innovation and growth in the nutrition category.As a Senior Product Development...