Kl - Assistant Trade Manager, Education, Ao

2 weeks ago


Kuala Lumpur, Malaysia Foreign & Commonwealth Office Full time

Job Description (Roles and Responsibilities) 1

**Main purpose of job**:
Are you interested in a career where international trade meets education? And where you can make a difference as part of a fast-moving and high profile team?

The Department for Business & Trade (DBT) supports UK businesses to invest, grow and export. Asia Pacific (APAC) is the focal point for the UK’s trade ambitions, and education is a priority sector where the UK has a strong competitive edge. Education is at the heart of the close and productive bilateral relationship between the UK and Malaysia, with many partnerships between our universities, colleges and schools.

This is an exciting opportunity to join the DBT team at the British High Commission in Kuala Lumpur and be part of our innovative campaign to help UK companies and institutions develop education partnerships in Malaysia, fulfilling the growing demand for education solutions and technologies from the UK.

The Assistant Trade Manager (ATM) will provide support to the Senior Trade Manager for Education to deliver our Education trade campaign, working collaboratively with teams across the British High Commission; across the APAC network and in the UK.

We’re looking for a highly organised, enthusiastic team player who will develop effective relationships with colleagues, as well as with key businesses and stakeholders for the education sector.

**Roles and responsibilities / what will the jobholder be expected to achieve?**:

- Support UK education providers to win business in Malaysia through handling enquiries and providing market advice and support.
- Lead on marketing and promotional activities for education campaign - including organising trade events, webinars, visits/missions, workshops and other activities (in person or virtual) with responsibility for administrative/logístical elements.
- Identify and promote education export opportunities to UK education providers.
- Help build business networks and relationships with Malaysia and UK stakeholders.
- Lead in knowledge management of the education sector, including but not limited to: maintaining and updating business pipelines; contacts list and directory; desk-based research; preparing meeting reports and briefings; managing budgets.
- Support with account management of UK education providers in Malaysia.
- Recording client interactions onto a dedicated CRM system.
- Provide ad-hoc administrative support in the delivery of the education trade campaign.

The role will involve working closely with the APAC Regional Section Lead for Education, the British Council and other internal and external partners in Malaysia and the UK.

Essential qualifications, skills and experience 1
- Personal drive, can-do attitude and enthusiasm to learn.
- Capable of working independently under mínimal supervision.
- Strong team player.
- Strong organisational skills with the ability to prioritise and multi-task.
- Excellent interpersonal skills and a natural affinity to building relationships and networks, and to managing stakeholders.
- Flexible and versatile.
- Strong interest in education, business and trade.
- Proficient in MS Office and excellent IT skills.

**Language requirements**:
Language: English and Bahasa Malaysia

Level of language required: Proficient in both written and spoken

Desirable qualifications, skills and experience 1
- Experience within the education sector in Malaysia; qualifications related to the sector.
- Required behaviours 1- Managing a Quality Service, Delivering at Pace, Communicating and Influencing, Working Together Application deadline 1 Application deadline - day Application deadline - month Application deadline - year
- 13 November 2023

Grade 1
- Administrative Officer (AO)

Type of Position 1
- Full-time, Permanent

Working hours per week 1
- 36.25

Region 1
- Asia Pacific

Country/Territory 1
- Malaysia

Location (City) 1
- Kuala Lumpur

Type of Post 1
- British High Commission

Number of vacancies 1
- 1

Salary Currency 1
- MYR

Salary 1
- MYR 4,450

Start Date 1 Start Date - day Start Date - month Start Date - year
- 2 January 2024

Other benefits and conditions of employment 1

**Learning and development opportunities (and any specific training courses to be completed)**:
The British High Commission offers a competitive remuneration package, benefits, leave entitlement of 20 days per annum (calculated on pro rata basis) and a range of learning and development opportunities including courses, access to significant on line training materials and on the job learning and development opportunities.

The Foreign, Commonwealth and Development Office is committed to developing its staff, working hard to provide a comprehensive learning and development offer. Staff have access to a wide variety of online resources through the Diplomatic Academy and Civil Service Learning. Staff are strongly encouraged to take advantage of all the available opportunities.

The job-holder will be required to take


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