Alexander Mcqueen Store Supervisor, Kuala Lumpur

2 months ago

Kuala Lumpur, Malaysia Groupe Kering Full time

Summary

Innovative, uncompromising, romantic, provocative, upholding the power of emotion and the touch of the human hand: these are all elements that describe the fashion of the house of Alexander McQueen. The brand is synonymous with modern British couture, renowned for its strong identity and celebration of unbridled creativity. Integral to the McQueen culture is the juxtaposition between contrasting elements: femininity and masculinity, fragility and strength, tradition and modernity. Under the creative direction of Sarah Burton, the house produces critically acclaimed collections, driven by unparalleled vision and respect for craftsmanship. Burton was made Head of Design for womenswear in 2000 and was appointed Creative Director in 2010. The luxury brand was founded by Lee Alexander McQueen in 1992. Among the greatest fashion designers of his time, the legacy of his work lives on.

**Job Description**:
Your Opportunity

This is a role with primarily responsibility of managing the boutique, the people within it and the stock. This will include personnel management, exceeding defined business targets whilst working within given budgets and building the House image through sales and KPIs. As the leader of a client facing team, you must be an ambassador for the House whilst having strong commercial awareness and entrepreneurial skills to drive the Company forward.

How Will You Contribute?
- Achieve personal sales goal on a monthly basis by providing exceptional service
- Provide high quality of service to the customer by demonstrating in-depth knowledge of the brand and products
- Build repeat clientele and maintain customer relationship
- Provide first level of after sales services in an effective way to ensure customer satisfaction
- Develop colleagues’ and customers’ understanding of product
- Supervise and train sales floor personnel
- Schedule and rotate staff to ensure adequate staffing levels to maximize customer service
- Perform other related ad hoc tasks and projects where necessary

Who Are You?
- With at least 5-year solid fashion retail sales experience at supervisory level
- Prior exposure in luxury goods or premium fashion brands is preferred
- Demonstrate strong sense of high-end fashion
- Possess excellent communication, customer service and interpersonal skill

Why Work With Us?

This is a fantastic opportunity to become part of a dynamic sales team with a visionary brand that offers possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Job Type

Regular

Start Date

2023-09-30

Schedule

Full time

Organization

Autumnpaper Malaysia Sdn.

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