Internship , IT Hardware Support
2 weeks ago
**Position Overview**
1. Oversee and manage IT support for the following tasks:
- Setup new computer
- Setup New IP Phone
- Troubleshoot Computer problem
- Maintenance on staff Computer
- Setup Printer, photocopier machine with user authentication
- Setup and maintain WIFI Access Point
- Assist in server room maintenance like firewall, Switch, Internet Device, Telephone line
- Remote support for all branch in all Malaysia including Sabah and Sarawak
- Remote support on Company International branch like Singapore and Indonesia
- To handle any other IT Related ad-hoc duties or task assigned from time to time
2. Software support
- Handling PBX maintenance, recording, Inbound & Outbound call
- Support on Microsoft 365 office, Outlook, Gmail, Google Drive, and some of special software for some of company department.
- Review and manage IT infra supporting ticketing system
Job Requirement
- Required skills: Computer hardware and software knowledge
- Preferred Skills: Networking, Server, Printer
- Advantage skill: CCTV, VPN, IP Phone
- Remark: must travel to Cuckoo branch office when needed
- Open-minded and willing to accept all kinds of challenges.
- Like new technology.
- Like troubleshooting and problem solving.
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