IT Executive

2 weeks ago

Subang Jaya, Malaysia Talent Houz Consulting & Services Full time

**Responsibilities**:
**Helpdesk & IT Operation**
- Support IT Manager in overseeing and managing IT helpdesk operations across branches and HQ.
- Conduct monthly reviews of the helpdesk ticketing system to assess and report vendor performance indicators to the IT Manager.
- Assist IT Manager in managing outsourcing vendors to ensure compliance with service level agreements (SLAs).
- Ensure adherence to established IT policies, procedures, and standards in all IT operational practices and processes.
- Timely execution and documentation of periodic activities and reports, ensuring proper review for audit purposes.
- Manage IT assets to maintain an up-to-date asset listing.
- Monitor and renew maintenance contracts in a timely manner.

**IT /Cybersecurity Operations**
- Ensure all endpoint devices, servers, network devices are configured and set up following IT Security standards and policies.
- Ensure periodic security hygiene assessment and review are done in a timely manner. This includes monitoring of IT security patches, firmware for network devices, servers, and other data Centre devices.
- Perform periodic activity to test effectiveness of CCB security posture including, daily health checklist as well as user and security access.
- Work closely with the IT Manager to identify, priorities and roll out various Cyber Security programmes.

**Network and Server Operations**
- Assist to review hardware/software refresh on a periodic basis. All planning and budgeting must be planned to ensure mínimal unplanned expenses.
- Establish an effective monitoring mechanism to monitor health status of servers and network devices.
- Assist to establish effective DR Plan & DR infrastructure; perform annual DR test to test the effectiveness of IT DR infrastructure.

**REQUIREMENTS**:

- Experience in managing multi branch IT Infrastructure, network and security.
- Have knowledge of various IT end-point solutions i.e., patch management, EDR, Asset Management, backup and storage, network and security appliances, cloud hosting services.
- Have some experience in managing corporate networks i.e., IPVPN, wireless LAN, branch network operation.
- Competent in documentation and managing multiple tasks simultaneously.
- 5 or more years of IT experience in IT support
- Degree in Information Technology
- Good command of written and verbal English.
- Good time management, prioritization skills and highly analytical with strong attention to details, especially in reporting and reviewing tasks.

**Salary**: RM4,000.00 - RM6,000.00 per month

  • Billing Management Specialist

    1 month ago

    Subang Jaya, Malaysia IT Business Solutions Sdn Bhd Full time

    **Billing Management Specialist** Responsible for project delivery of next generation Product Catalogue (EPC/PDC) for celcomdigi. Drive product simplification and rationalisation SI partners in design product catalogue structure along with 3rd party platform integration. Enhance and simplify configuration process and efforts and enable faster time to...

  • Project Manager

    1 month ago

    Petaling Jaya, Malaysia Total IT Global Full time

    **Roles & responsibilities**: **Manage project execution and delivery, projects include**: - Tech Core Digital Workplace, Connectivity, HW/SW products - EoL of Core Tech products - Other Tech products, such as Clouds, Security etc. - Retail, Warehouse, LO and Workplaces - Run projects in line with the product domain priorities and governance. - Utilizes the...

  • Accounts Executive

    1 day ago

    Petaling Jaya, Malaysia Lean IT Consultants Sdn Bhd Full time

    **Requirements**: - Possess at least Bachelor’s Degree in Accounting, Finance, or equivalent. - Minimum 2 years of working experience in accounting and finance. - Well-versed with accounting software, preferably Financio. - Excellent skills in MS Office suite. - Detail-oriented and excellent analytical skills. - Strong communication and interpersonal...

  • Operations Executive

    1 day ago

    Petaling Jaya, Malaysia Lean IT Consultants Sdn Bhd Full time

    **Requirements**: - Possess at least Bachelor's Degree in Business Administration, Operations Management, or equivalent. - Minimum 2 years of working experience in operations management, ideally in the training or education sector. - Knowledge of training approaches and industry trends is an advantage. - Excellent time management and organizing skills. -...

  • Marketing Assistant Rm2,500

    1 month ago

    Petaling Jaya, Malaysia IT Solutions Provider Sdn Bhd Full time

    **Nature of Business**: Established IT Solution Provider **Location**: Kota Damansara, PJ **Working Days**: 5 days ( Mon-Fri, 9am - 6pm) **Salary**: RM2,500 - RM3,500 **Job Requirements**: - Fresh graduates are welcomed to apply. - Strong written and verbal communication skills. - Proficiency in social media platforms and digital marketing...

  • Customer Service Executive

    1 month ago

    Petaling Jaya, Malaysia IT Business Solutions Sdn Bhd Full time

    Serves customers by providing product and service information and resolving product and service problems - Manage Inbound/Outbound phone calls. - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Perform servicing calls to reach out to...

  • Armenian Speaker

    1 month ago

    Petaling Jaya, Malaysia Lean IT Consultants Sdn Bhd Full time

    **JOB HIGHLIGHT** - Must have own transport - Fun, Engaging Work Environment. - Full training provided **JOB DESCRIPTION** - Must be able to communicate in English. - SPM leavers who are interested to start their career in a call center are also encouraged to apply. - You are required to work on rotational shifts. - Problem solvers and ability to perform...

  • Mandarin Speaker

    3 weeks ago

    Petaling Jaya, Malaysia Lean IT Consultants Sdn Bhd Full time

    **JOB HIGHLIGHT** - Easy access to Public Transport. - Fun, Engaging Work Environment. - Full training provided **JOB DESCRIPTION** - Must be able to communicate in English and Malay. - SPM leavers who are interested to start their career in a call center are also encouraged to apply. - You are required to work on rotational shifts. - Problem solvers and...

  • Customer Service Executive

    3 weeks ago

    Kelana Jaya, Malaysia Lean IT Consultants Sdn Bhd Full time

    **JOB HIGHLIGHT** - Must have own transport - Fun, Engaging Work Environment. - Full training provided **JOB DESCRIPTION** - Must be able to communicate in English. - SPM leavers who are interested to start their career in a call center are also encouraged to apply. - You are required to work on rotational shifts. - Problem solvers and ability to perform...