Project Manager

2 weeks ago


Petaling Jaya, Malaysia Total IT Global Full time

**Roles & responsibilities**:
**Manage project execution and delivery, projects include**:

- Tech Core Digital Workplace, Connectivity, HW/SW products
- EoL of Core Tech products
- Other Tech products, such as Clouds, Security etc.
- Retail, Warehouse, LO and Workplaces
- Run projects in line with the product domain priorities and governance.
- Utilizes the necessary resources and skills, within agreed parameters of cost, timescales, and quality.
- Provide feedback to product owners to continuously improve the product.

**Demand Management**
- Collect and manage regional Tech Core demand from Digital Workplace, Connectivity, HW/SW as well as Retail, Warehouse, LO and Workplaces
- Provide complete transparency on approved demand to the CMT & Tech Core project management teams.
- Utilize new Tech Core demand management process.
- The standardized demand management process will capture all requests through a webform and send it into a single central repository using Smartsheet.
- Status updates to be accessible via the demand management dashboard.

**Drive Standardization**
- Drive consolidation and standardization according to Product roadmap
- Minimize market-for-market customization
- Drive Tech Core related vendor consolidation projects
- Global budget execution (hardware procurement)
- Local budget management,not belonging to Field Services or out of scope services for WaaS.
- Fix and mobile telephony contracts
- Multifunctional and label printers’ services
- Non-standard server’s server maintenance
- RF Scanners services
- Manage business reclass (hardware, telephony, printer consumption, etc.), according to the cost accounting policy. Act as the local escalation point for services
- Manage local non-standard Tech Core components, participates and propose service improvements
- Manage local non-standard Tech Core providers (i.e. mobile phone contract, hardware providers)
- Global partners local relationship management when applicable
- Coordinate Change Management activities for Tech Core standard and non-standard products (i.e. downtime, scope of services)
- Maintain country/site IT service continuity documents and plans
- Run projects in line with the product domain priorities and governance
- Utilizes the necessary resources and skills, within agreed parameters of cost, timescales, and quality.

**Experience**:

- Project Management: 8 years (required)



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