Boutique Sales Assistant

3 weeks ago

Kuala Lumpur, Malaysia Sellection Sdn Bhd Full time

**About Us**:
Sellection earned an 8-figure sales revenue in Year 2021 and are excited to grow to 9-figure revenue by 2023.

Sellection is looking to expand our team for further exponential growth

Sellection believes in providing an exciting career journey for the team who are committed to grow together with the company. We are committed to providing training and development programs, and to sustain a culture of growth mindset to the entire staff.

**Why work at Sellection?**
- Career growth, technical, sales and leadership training provided
- High energy environment
- EPF + SOCSO
- Free meal every week
- Fully responsible for the boutique’s daily operations such as opening/closing, and cleanliness of the boutique.
- Frontliner. Greeting and serving customers as they enter the store according to the SOP.
- Handle customer complaints and concerns calmly; find a reasonable solution (calling on a supervisor only when necessary)
- Ensure customers are well-informed on any current sales, installment payments, referrals program, membership and rewards programs, registration of S1S community and store return policy.
- Advising and assisting walk-in customers. Assist shoppers with merchandise (proper handbags, color choices, collecting items from back inventory if needed, etc.).
- Promoting our online portal and our products. As well as upselling products.
- Restock items that are running low and maintain proper display appearances.
- Organizing products in the physical boutique properly according to the SOP.
- Assist with inventory counts and placement of new products, including new in-store or window displays.
- Provide feedback on the shortcomings and advantages of stock in the boutique.
- Process payment by using a cash register, credit card machines, and/or POS (point of sale) computer system.
- Using the POS system to process payments from customers, including Card Machine and Cash.
- Request and store customer information during the payment process for database purposes.
- Keep a watchful eye for theft or mishandling of merchandise; act according to company policy.
- Prepare daily “Morning Boosters” on instagram stories (Instagram, Facebook ) for social media engagements.
- Be part of LIVE streaming activities on social media platforms and to post Instagram stories to invite customers to purchase online, to visit physical boutiques and to promote products.
- Assist creative team in playing as model or host for product reviews or short videos.

**Requirements**:

- IMMEDIATE Intake, to work in Wangsa 118 at Wangsa Maju (opposite Aeon Big Wangsa Maju, nearby Wangsa Walk Mall)
- Required language(s): Bahasa Malaysia, English
- Education & Experience : SPM or Diploma
- Disciplined and Courteous
- Friendly and/or easy going personality
- Positive attitude and customer oriented.
- Confident in Face-to-Face interaction.
- Able to work with minimum supervision, easy to follow instruction/SOP and report to Supervisor if any issue or damage with items.
- Value for speed and accuracy

**Job Types**: Full-time, Part-time

**Salary**: RM1,800.00 - RM2,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Can you work on weekend or public holidays?

**Experience**:

- Retail: 1 year (required)

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