Reservation Agent

7 months ago

Malaysia Sunway Group Full time

**RESPONSIBILITY**
- Review daily arrival list for next day and ensure necessary correspondence for the purpose of billing are present and all information are correctly updated
- Monitor call handling so that opportunities in up-selling are maximized
- Alert the Reservations Manager of any sudden fluctuation in occupancy levels in any of the five properties
- Provide assistance to the team for special requests or problems that may arise in the department

**REQUIREMENTS**
- Diploma In Business, Marketing, or related discipline.
- Excellent communication and written in Bahasa and English.
- Pleasant personality and presentable outlook.
- Has experience with data entry and has knowledge about Opera system

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